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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 30003 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 528 Showing 10,541-10,560 of 30,002 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    WHAT SOUND!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So different from over the ear headphones. But after you learn how to spin them in your ear to put them in they sound great. haven't figured out how to advance songs while using Pandora yet from my earphones.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great profuct

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Design for me.. They were a little expensive but well worth.. I am already used to the design, but wireless... come on. How can you say no to that.. you can box, run , jump they wont fall..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    100 % recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sounds is Perfectly good i recommend this beats

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earphones. However the first one I bought were defective so had to replace them within the 14 day warranty. Except that, I have had no trouble and these earphones are loud, and crystal clear. Hope this helps

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Got 'em, Finally.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy Powerbeats Pro Navy. It's great substitute for the AirPods. Plus the sound is really good, and the packing is amazing. I'm glad that I have a pair of these bad boys finally.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    So far, so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from Beats X when the batteries gave out. These work well for me because I like to have an open ear while listening to music inside the house. Sound is crisp. Headphones stay on ear, however, would prefer foam ear pieces over silicone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel great stay in place when being active or out in thw gyn and are comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are amazing!, i bought them for my husband who works in agriculture so they wouldn't fall out and he LOVES them!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Awesome sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit great in my ears I like how they wrap around my ear lobe so they will not fall oof

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Sounds great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these headphones. I have always had a hard time with finding headphones that stay in my ears especially while working out. These give me no issues at all!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Major disappointment - only works well with apple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the headphone design is handy and nice. The sound is pretty good and if you have Apple devices the headphones work seamlessly with them….. However, with that, these headphones DO NOT work well AT ALL with Windows. I have been trying to get these headphones to sync with my laptop running windows for weeks. When they actually do connect, the sound quality is TERRIBLE. Meaning that the headphones cut in and out every 4-5 seconds or so. Which means everything I listen to sounds glitchy. Honestly after trying all of apples products and seeing how their quality has decreased (especially phone call quality) I’m considered switching over to windows and android. Unfortunately I likely won’t be able to use these headphones when I do… So overall, these headphones are pretty decent for Apple devices, anything else my experience has be horrendous so don’t expect to use them later on in life with other devices. I also even tried a different pair of these headphones thinking I may have had a faulty pair - nope, same issue the other pair. Apples/Beats really need to start making their products work just as seemless with other brands and devices, because I know in the future, I will Never buy another pair of beats headphones. Other brand headphones will work on all my devices and cost the same price, if not less. A major disappointment

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life
    Best Buy Employee

    Rated 5 out of 5 stars

    Beats headphones

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Love my beats works great when getting a workout in. Battery life is great for these beats

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Fantastic product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful product. I can wear them as I cut the grass and clean outside or workout. They won't fall out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They look and sound great. A little too big for my ear, but I don’t mind.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    10/10 would recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really comfortable. Great sound quality. Super easy to connect with my iphone and Mac. Stays put while running

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great earphones. Maybe not the best for exercise

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really great when it works. I sweat easily so eventually the right ear phone gave out. Then again once replaced. If you’re not using it for exercise then it’s literally perfect

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing earbuds for those who want to workout or just have them on for long periods of time. I’ve ran multiple marathons with these and never died or had any issues with them. Highly recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    What’s the Difference?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You wear headphones to listen to music or audio..noise cancellation is nice and some say why not Airpods Pro? They’re the same thing essentially but in the end, Beats Pro have a great sound and perfect for all occasions!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Hurt

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound and long lasting battery and recharging case. Hurts my ears after a little. Wish they cushion tips

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great for runners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product for my running enthusiast father and he loves it! He says they never fall off and has great battery life. Great product!

    I would recommend this to a friend