4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 30008 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 656 Showing 13,101-13,120 of 30,007 reviews
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Yay I probably won’t lose these!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. They do not fall out of my ear like other ear buds do! So I am much less likely to lose them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats earphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product! Easy to get started and use. Great sound quality, blocks out the background noise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Great sound only

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds great but connect wise it suck. It keep connecting to my other devices that i am not using.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Makes for a great gift!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this makes for a great gift for anyone! the navy color looks sleek on the powerbeats pro

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geat Headphones

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are phenominal! Perfect for running or working out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wireless Powerbeats pro

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best beats that they have came out with so far. The sound and the answer and hang up buttons are awesome. The charging case is great

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Beats

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these wireless Beats. The five ear size options that come with these headphones is fantastic and allowed me to find the size that didn’t hurt after wearing them for an extended amount of time. The sound is great and connect extremely easy to your iPhone. Love the charging box they come in! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    They don’t operate as described

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bottom line, they play music fine, they’re pretty good for phone calls although frequently people can’t understand me even though I make efforts to be in quiet environments when using them on a call. Often times when I put them in their case the left one gets fully charged and the right one receives no charge whatsoever. So when I am counting on them to be ready frequently they are not. I have checked the contacts on both the earpieces and the case. I’ve only had them for about 3 months or so. I take strides to keep them clean and to keep both ear pieces and the case in environments where they will not get damaged due to excess moisture, dirt, dust… The other issue with them is when using voice to text. More times than not, after I’ve said a couple of words, the voice to text just ceases to happen. Even though on the phone screen it still shows I am in voice to text mode and the little graphic on the phone screen is jumping around, but I have noticed that the graphic continues to jump around in dead silence. As if it’s picking up a lot of static somehow. I turn off voice to text and turn it on again. Then I will hear the little connection noise from the ear pieces. I will try to use voice to text and there is no recognition of my voice at all. Back to the case they go. Time to try again. Will they work this time? Maybe, maybe not it’s a roll of the dice. I wish I had time for this sort of thing. I’m not asking these things to do anything outside of their normal operational parameters. It’s really annoying! I am using an iPhone 11 Pro. I am taking into consideration the obvious decline in iPhone voice to text quality over the years. But that’s a whole new subject. I would not buy them again that is for sure. I would never recommend them. Unless of course all one would want to do is listen to music in which case they’re OK.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    A little disappointed

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the buds charge appropriately like they’re supposed to they are great but if they’re not seated in there exactly right, nothing more annoying than getting ready to work out for the day and realize the buds did not charge. They should make them a little better at seating in the pod to charge appropriately. Maybe have the small light on the device light up a different color to see you know you put them in correctly and that they’re going to charge.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great! Can hear what my callers are saying without any issues!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great when I go on my run. Stays close around the ears and music sounds great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Ear Buds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to replace my wired Solo3 headset. What amazing sound and clarity. Five Stars!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Dan Klappa

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear piece head phones sound quality is great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    4 pair of beats over the years

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product excellent sound quality holds charge

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Really nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good for all around activities, had the beats and prefer these over them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Charging

    Rated 2 out of 5 stars

    Great when they work, but inconsistent.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, the device switching is very convenient. Unfortunately they drop my Apple watch frequently and then refuse to pair. Charging is also hit or miss, and when they aren't charging they are discharging, so always a chance that they will not be charged at all. Overall: great idea, poor execution.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Definitely recommend

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend. Beats never fail me. Best noise cancelling!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    In love

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and doesn’t fall out of ear!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Power Beats Pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd pair! Love it! In my opinion it is the best for exercising.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The GOAT of headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my third pair of Beats headphones!! they never disappoint great sounds!!!

    I would recommend this to a friend