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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 30008 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 684 Showing 13,661-13,680 of 30,007 reviews
  • Rated 5 out of 5 stars

    Power Beats Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how these sync well with my iphone. I can have Siri read my messages or notify me of who is calling. I love that the talk time is long enough to get me through the day. If I need to charge them, I can charge quickly for extra time. I’ve no complaints whatsoever with these.

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    Unhappy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second set I bought, the first I just lost my L earphone and still working fine. Bough this second pair and having trouble with the L earphone, not charging and have no connection. Will have to go back to the store for a return.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Don’t over look these

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome hook design helps them being secure. Great sound and connectivity with Apple devices

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I’ve had. I’ve always been a Bose person but these beats are great for workings out

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice and smooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounds and quality worth the price and sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Present for my Wife

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She absolutely loves them. The sound quality is excellent and she like the style and features. This gift was a winner!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great headphones. The sound is strong and it comes with back up ear pieces.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these sit in your ear very well. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the gym

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these, they are perfect for the gym. The charging case is a bit big in my opinion

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Just what I Expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to get some earbuds that stay in place while I exercise, are comfortable, and have great sound! These fit perfectly and the ear loop can be adjusted to your fit! One thing I did not like is that sometimes it disconnects from Bluetooth or would turn off and on but it rarely happens! other than that, these have been great!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for working out because they stay in your ears better than AirPods do. The true wireless factor is also nice.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sauce

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and the sound is amazing. They are very easy to use and set up

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound minus the connection issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The original release had less issues. However, for the comfort and quality sound, I can overlook having to replace them into the case to resolve the connection issue. My girlfriend and I have a pair each of the second releases and they both have the connection issue. Hopefully a new update with fix that.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never has an Apple product been this easy to sync to devices and work flawlessly. Stay put in ears as expected. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. I lost my first pair and bought some more. Great for when I'm working out.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Love my Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great and do not come off when I work out.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Get better

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Honestly these are super uncomfortable. The carrying case is too big to comfortably put in my pocket, and because of how the buds are Angeles it’s a pain to get them on my ears and in my ears. Not big ear friendly for sure. Plus they only sound Ok. Wired apple ear buds sound better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how you can use both or just one at a time, while one is charging. Pricey though, I returned it for a more affordable JBL.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Beats the new AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer my wireless earphones to not only be secure but to also fit my ears. The AirPods were not a good fit for my ears so I like the fact that Dr. Dre included 3 different sizes to choose from. Sound quality is comparable and I like that it connects to Bluetooth as soon as I slip in one of the earphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Dr. Dre ear buds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this head set. This my second set. High quality sound.

    I would recommend this to a friend