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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 22291 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the Powerbeats2 Wireless Bluetooth Earbud Headphones favorably, particularly praising the sound quality, comfortable fit, and wireless convenience. Many appreciate the lightweight design and long battery life, although some find the price to be high. A few users experienced issues with volume control and occasional connection problems. While some noted the bass could be improved, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1042 Showing 20,821-20,840 of 22,290 reviews
  • Rated 3 out of 5 stars

    I like the headphones, but there're faults.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wire sticks to your skin or the clothes u wear

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Name Brand, without the Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are ok, but for the price not worth it. The headphones don't stay in, fully. They don't keep a lot of noise out. The worst part is the Bluetooth doesn't work well outside. It breaks up constantly unless the phone is within 12 inches of the headset. If the phone is in your pocket, it will break up.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had these headphones for 6 months, it sucks if your not using an Apple device. The down volume rubber came off and the button came off. Debating if I want to upgrade to the latest version. Unfortunately they don't offer insurance so I'll have to spend more money. Beats are loosing their quality.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    These aren't for everyone's ear...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hard plastic rubs on the back of my left ear cartlidge so bad that I'm in pain for 1-3 days (depending on the length of time worn. Sound is great, but there has never been an option to try on before purchase and I could have saved myself $100+

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Very unproductive earpiece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought these earbuds thinking that they are going to last, within 5 days I had to return them because they have blown out, the volume wasn't working and they weren't shutting down. I would never purchase this again or recommend them to any one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a noticeable difference for price. Call audio through mic is great though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great except that you cannot purchase protection for them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying to listen with just one ear bud is a bit uncomfortable in my opinion.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    The battery dying fast and not letting you know wh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery dying fast and and not letting you know wen it's a about to die

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So far so good..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my first pair had issues so I hope these work and charge a little betterr

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    BROKEN IN 2 MONTHS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AFTER 2 MONTHS ITS ALREADY BROKEN, I DONT EVEN USE IT EVERYDAY. IT POWERS UP BUT VOLUME ADJUSTMENTS DOES NOT WORK EVEN I PERFORMED THE RECOMMENDED RESET, THE HEADPHONES CANNOT BE TURNED OF NO MATTER HOW I PRESS THE BUTTON. EXTREMELY DISAPPOINTED.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate that I have to turn them on and off and even worse that they have to be charge and re-charged! I forget to turn them off and when I grab them again I'll be in the middle of listening to something and they go dead. I prefer the original over the ear wire headphones that they don't make anymore!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    My 6 pair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They break easy and the battery goes out quickly but i continue to buy them

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    okay blueetooth earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for work. Upon trying these I notice right away that the sound quality is not up to par with the Beats name. There is not enough bass and the sound sounds very flat. Thou these may be good for someone who is active, I would look elsewhere if sound quality is one of your top priority.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    OVERPRICED, PAYING FOR NAME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    USED TO THE SNUG IN EAR FIT OF THE CORDED BEAT TOURS. BECASUE OF OVER EAR CLIP THE INSIDE FIT IS LIMITED TO DEPTH AND EAR BUDS HANG TO FAR OUT OF EAR CANAL. ALL OF THE SOUND AND QUALITY OF SOUND IS LOST DUE TO THE FIT. OPTED FOR ANOTHER BRAND, LESS COST AND 3X SOUND QUALITY AND BETTER IN EAR SNUG FIT.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Working good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. This item is working as expected and will recommend to friend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not great for all day use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The beats don't stay securely on the ear & the charge only last 8 hours

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Light on your ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned them because they did not work the way they stated they would.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    replacing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased just over a year ago and they broke so I had to purchase again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money you would think the sound would be great, they fell short

    No, I would not recommend this to a friend