4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 22292 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the Powerbeats2 Wireless Bluetooth Earbud Headphones favorably, particularly praising the sound quality, comfortable fit, and wireless convenience. Many appreciate the lightweight design and long battery life, although some find the price to be high. A few users experienced issues with volume control and occasional connection problems. While some noted the bass could be improved, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 902 Showing 18,021-18,040 of 22,291 reviews
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Sound quality is great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charge cover ripped off first day. Was a gift so can't say much. A little pricey

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Eh not impressed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for use at the gym. I read variable reviews before but decided I had seen enough people using them that they must be good. I couldn't get them comfortable on my ears. I tried every in ear adapter and couldn't not get the right fit. And the sound wasn't too impressive either. I ended up returning them.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to workout in since my larger beats are a little heavy. Only issue is the battery life is not that great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for active lifestyles

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these, and they are the 2nd pair I've purchased for running. Even mowing or weedeating the yard is more enjoyable with these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very popular item

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Local Best Buy store was sold out of these after Thanksgiving, but the Best Buy Express at the mall had plenty. Salesman was so helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes my workout way better!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was skeptical about spending so much on headphones but after the first use I decided quickly that these were absolutely worth the money!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for working out

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was given as a gift to my brother and he loves it! He works out and rides bikes a lot and he says it's perfect!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I kind of like it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall product is very good. However, connectivity is a little bit unstable but it's really cool head phone so far.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It's okay I guess

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected more for my money. He battery dies t last long. You would think for the price it would at least last for 12 hours.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Beats wireless

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. can hurt your ears if the piece isn't small enough but other than that it has excellent music quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    sounds great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son. Had purchased a different set, over the ear head set, for my other son which he liked as well.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually works fine but when I ride my bike they lose connection with my ipod-touch.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    rip off Don't buy at BB until MSRP drops 50%

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third attempt to review this at request of Best Buy. Each time they send me new request and don't post unfavorable review. Well let's try again and see what happens. Headphones are OK . Problem is price dropped from $159.99 [MSRP $199.99} to $99.00 in 22 days . I went back to store after16 days when price dropped to $129.99 and Assistant manager gave me credit. When it dropped again to $99.99 I went back and Manager at best buys parrotted Company policy of 15 days and refused to give me difference I called Customer Service and they said their job was "to support the manager. " {not sure why they have CS if goal is really Manager service} So message is wait until price is 50% less than MSRP.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Nice product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but the earpiece broke right away but they stood behind the product

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not what I expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had them less then 20 days and they started falling apart. Had to ship them off to repair and had to wait 10 days to get back.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I love these

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes during fast paced workouts the left side has trouble staying in my ear but other than that they are amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These headphones rock

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great and I would uh, new information has come to light and uh...I would highly recommend these headphones uh man

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They work well and don't tangle

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these with the intention of returning them is they did not work well. I was surprised by their ease of use. I like them and will keep them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these beats because I started walking to get fit ,these were on sale at a nice price and they work great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's beats

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's beats. Beats are great. These are a little uncomfortable on one side in the ear. But otherwise.... it's beats!

    I would recommend this to a friend