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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 22294 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers regard the Powerbeats2 Wireless Bluetooth Earbud Headphones favorably, particularly praising the sound quality, comfortable fit, and wireless convenience. Many appreciate the lightweight design and long battery life, although some find the price to be high. A few users experienced issues with volume control and occasional connection problems. While some noted the bass could be improved, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 22,293 reviews
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased on sale and for the cost they far exceed my expectations. Came with several sizes to fit a variety of ears. Sound is great. Holds a charge for advertised time.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    I'll never go back to wired headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I exercise around 3 to 4 times per week - running, walking, hiking, lifting weights in the gym. These headphones are super comfortable and stay in place. On top of that they sound great too.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 4 out of 5 stars

    Good sound, comfortable, stay in ear while running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried several pairs of wireless earbuds before purchasing these and they were the most comfortable. With (4) different size ear pieces to try, I found one that was comfortable and also kept the earbuds in my ears. The controls are easy to use, but trying to mute a call I end up hanging up on the caller every time. I have a few friends that have had these and they quit working after a few months. I run in these (3) times a week, so we will see if they last!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Average sound quality, but excellent functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these bluetooth headphones during a Best Buy flash sale. I don't care much for the Beats brand, marketing, etc. Sound quality is average, but i knew that prior to my purchase. You are not going to experience crisp and balanced audio with these headphones regardless of how you set your audio device's EQ. Having said that, this set functions flawlessly at the gym. There are no wires to get in the way and they stay put in your ears. They are very comfortable to wear. Although Beats often gets bashed for cheap build quality these seam to be pretty rugged. Comes with carrying case, charger, and 4 sets of ear tips. Packaging is top notch. I'd recommend them for the gym/exercise if you can get them below their $199 MSRP.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Reliable Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new beats. The charclge last my whole workout (about 2 hours) and then sum. The range is outstanding and they stay on no matter what. Even during high intensity workouts!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great wireless ear buds for working out!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a pair of wireless ear phones for the gym because running or cycling with wired ear phones is pain. These have good clean sound, but lack a little in bass. BT range is good and connects quickly to my iPhone. I purchased at Best Buy for $129.99 before Christmas, so they were a steal.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased these for our preteen for his birthday. They have held up well and produce great sound, hold their charge for a reasonable time and are durable. Great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great For Workouts!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the wireless beats and workouts have never been so awesome! They stay in my ears so I can run, jump, and lift without worrying about getting tangled in the cord.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality as expected from Beats. Easily connected to Bluetooth and has good range from device. The included ear piece covers allow for use for any sized ear

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Wireless

    Rated 5 out of 5 stars

    These Beats exceed my expectations by far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, no static or disconnection at all. I highly recommend these wireless headphones to anyone who can appreciate an actual durable and great pair of headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great way to listen to music while traveling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The compact size was so appealing and perfect for my travels. Don't be fooled by the size on the performance of the ear buds. Great sound, minimal external sounds audible while listening to music. The case is very appreciated.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the wireless Beats! The sound quality is superb. I've used them to make and recieve phone calls and have been told that I could be heard better when using the Beats than without! I wouldn't recommend them for small kids as they don't fit small heads very well and they are a bit pricey.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality, Wireless

    Rated 5 out of 5 stars

    Love my wireless earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great! very convenient. They strap nicely. I used them often so needs to be charged almost every other day. Great quality of sound. Connect to my Bluetooth easily.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Powerbeats 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charge is quick and easy. I have difficulty with keeping my left ear piece on/in correctly, and I wish the mic piece would push over more towards my dominate right side. However, it's a very clear sound quality and I'm excited for my first 5k with these!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great fit and sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds usually don't fit my ears. One ear canal is slightly larger than the other and it's sometimes difficult pairing with different size buds that come with the package With the ear wrap, I don't have to worry about one earbud popping out of my ear. And as always, Beats has fantastic sound!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality, Wireless

    Rated 5 out of 5 stars

    Great sound for working out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the wireless connectivity while at the gym and being able to accept phone calls without having to stop exercising. They have good sound and fit well around the ears

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Cord

    Rated 3 out of 5 stars

    Great Bluetooth but very poor range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These beats are nicely designed, comfortable fit and nice looking device. There are a few negatives which are the range of the Bluetooth is poor and the cord on the Bluetooth tends to catch your clothing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Wireless Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my boyfriend bc with traditional headphones he would have to remove the life proof case from his phone to plug in the headphones. He is in love with these! Not rating 5 stars bc I don't personally use them so I'm not sure if he has noticed any cons.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but ehhhh... Dissapointed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked high and low for these headphones. I REALLY wanted the blue ones. I had to settle for the black ones but that was Best Buy's fault. They are good, I wouldn't say exceptional. The headphones don't fit on my ears that well even with the smallest bud. It always feels like it's going to fall out of my ears and sometimes they do. I'm not really able to get the full sound quality and I'm disappointed. They need to make more bud sizes to fit people that don't have big ears. The concept is great but I spent a lot of money and yet they fall out of my ears often. I kept them because I needed something but I'm not a happy camper, especially when I have to hold them most of the time. Also, I've had some issues with the phone aspect not always working properly. I've had to stop using it because the other person couldn't hear me several different times. Dissapointed but, I'll try my best to make it work.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sound quality and wireless capability. They are kinda bulky on the ear though and I had to use the bigger ear buds to cancel out surrounding noise. I use these to work out in and like to be able to just pop em in and drown out all other noise around me.

    I would recommend this to a friend