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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 22294 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the Powerbeats2 Wireless Bluetooth Earbud Headphones favorably, particularly praising the sound quality, comfortable fit, and wireless convenience. Many appreciate the lightweight design and long battery life, although some find the price to be high. A few users experienced issues with volume control and occasional connection problems. While some noted the bass could be improved, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 173 Showing 3,441-3,460 of 22,293 reviews
  • Rated 4 out of 5 stars

    Great for running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy not having cords running from my phone to my ears. The ear piece does start to hurt after about 15 minutes of wearing them. You can set your phone down and walk away a good distance

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    average for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them but for the price i see very little difference than some of the other bluetooth earbuds. The cord gets stuck on my neck, but that is the design of having a hanging cord. Good battery life.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and fit. stays in your ears despite how active you are. Quick to recharge and long lasting battery life!

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Great headphones! could be louder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of headphones but wish I could turn them up just a little louder.... But overall they are very nice!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 2 out of 5 stars

    Great Sound, Not Great Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm currently on my fourth pair of of Beats (bluetooth) Wireless Earbud Headphones in under a year. The sound quality is excellent and they are reasonably comfortable to wear. I use them exclusively for running and listening to music with my Apple Watch. The first pair lasted about 8 months before it simply stopped turning on after I charged it. The second pair lasted about one month before the same thing happened--it would not turn on after being charged. The third pair started acting bizarrely after 6 uses--it would randomly turn the volume up and down, the controls on the headphones would not respond, and I couldn't stop the volume from randomly going up and down even when manually operating it from the Apple Watch or on other devices. My advice if you get these (there isn't a lot of competition yet) is to be prepared to use the warranty--keep receipts, boxes, etc. Best Buy used to offer it's product replacement plan on these headphones but doesn't any longer, indicating that this likely isn't an isolated issue.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Quality and dependability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for about 140 vs. 200. For 140, excellent value. Have used these for exercise and travel, love them. Easy to use and understand, charges quickly, full charge lasts around 6 hours. Comfortable ear bud choices that stay in my ears! It will allow some expected noise in, but these are not noise-canceling headphones and are perfect for exercise. Loud enough to hear and easily adjust. I use mine for listening to both music and podcasts. It has been about 6 weeks of dependable daily use.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these so much! Great to use at the gym, and Comfortable. Just be careful about throwing them around, can be delicate and you can definitely damage them .... like I did!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Amazing sound!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these things! The convenience of the wireless along with the high quality sound makes these a great buy! I wish the Bluetooth range was stronger but I make my adjustments. Good product!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Surprised me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't have high expectations because I thought these were just trendy headphones. These headphones actually surprised me. The external noise is blocked out (which was very important feature I was looking for) and sound quality is good. They are pretty comfortable. I would give a 5 star but I noticed that there is a little discomfort after long wear (3+ hours). Might just be me but I just had to mention. Overall great wireless headphone option.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for working out as advertised. Don’t use them for much else as I have 3 other bt headphones for other activities. But great for the gym or in a pinch when you can’t find your other headphones...

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality, Wireless

    Rated 5 out of 5 stars

    Great sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these Beats! Love the wireless freedom. They link easily and stay in place even during rigorous exercise. Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very practical headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the powerbeats2 wireless earbud headphones and Im amazed of such sound quality. I use it everywhere, everyday, in my gym workouts, my relaxed jogging under the trees, iboox, etc... I Definitely recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love my beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound and look of my headphones. The only negative is that they are a little awkward to learn how to fit into your ears the first few times.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice headphone for working out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought various headphones to work with. This one sounds good, however, after 2 hours of wearing it, my ears hurt quite a bit but the sounds produced by this headset is solid. I'd buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 3 out of 5 stars

    Subpar Sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went back to the Beats wireless after trying the Bose and Jaybird Freedom wireless headphones. Boise had great sound quality, fit, nose cancellation and had a great connection distance, but it was not durable. Had 3 pair burn out before I just gave up. Went to the Jaybird... Great sound quality and adjustable WE settings via the Jaybird app, but couldn't find a fit that would stay in my ears. Not matter what configuration I tried. Went back to Beats after previously owning the white version which kept disintegrating at the control. It fit well, but the rubber of control section kept rubbing away like a pencil eraser. Tried this color since I was fed up, but after having great sound quality in the other brands, I just couldn't get past the poor, hollow sound quality in the Beats. Took them back, defeated, but decided to try the Samsung Gear Inconx and so far so good. Excellent fit and great sound quality so far and it paired well with my iPhone 7+. Hope this helps someone else.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Awesome headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these for running & for phone calls while I travel. They are great for both uses. Very comfortable & the ear hooks make them easy to stay on & aren't stuck in your ears all the way (unless you want.) love them!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Lightweight, comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased . these for my daughter, they are lightweight, comfortable and the music quality is decent

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    These are my favorite Bluetooth headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily one of my favorite tech purchases ever. I use them every day and they sound great and after the software update Apple did on them they work flawlessly with video too. (The older model had a delay, but these do not)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good for the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I workout a lot and most of the Bluetooth devices can't keep up with me but this Powerbeats 2 can handle almost everything. Pros: great battery life. Cons: Bluetooth range can be limited at times.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Just needs a little tweaking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size, color and fit. Only thing that I wish would be worked on is the switch to answer calls. It is a small switch and hard to feel which is the volume button vs the answer button.

    I would recommend this to a friend