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Customer reviews

Rating 4.4 out of 5 stars with 22293 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the Powerbeats2 Wireless Bluetooth Earbud Headphones favorably, particularly praising the sound quality, comfortable fit, and wireless convenience. Many appreciate the lightweight design and long battery life, although some find the price to be high. A few users experienced issues with volume control and occasional connection problems. While some noted the bass could be improved, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1035 Showing 20,681-20,700 of 22,292 reviews
  • Rated 2 out of 5 stars

    Disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a Father's Day gift for my husband. Less than a month later, they don't work. Not sure if it is a charging issue or not, but when they were connected to the laptop, the beats site said they were charged but light wasn't on and they didn't work. Going to try to contact apple to see what they will do. They were great for a couple of weeks - disappointed that they broke after little use.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    painful headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've lost the 3" adapter to charge the headset. checked all over the support section on how to replace it and couldn't find anything. to contact support, you're directed to apple support which is typically a mixed bag. also, really hurt my left ear the first time using them trying to get it to stay in place for more than a minute. tried all of the sizes, but the earbuds don't really stay in place.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sound quality isn't great for the Price paid.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it a 3 star rating only because I thought this product is a bit overpriced for the sound quality you actually get.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good idea bad quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is a great accessory to run. with great warranty, but i need to change 3 times because they keep failing

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got on sale for father's day for 99.99 and these are definitely not worth more than that, phone calling is nice and clear

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel powerbeats 2 is the not the right choice if you want clear ans bass sound. Powerbeats 3 is very good instead.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This head phones is for people that like wireless the only thing bad thing about it is the battery it last only 6 hrs.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    :(

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't turn on after few months of use. even after I charged and tried to reset

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great, if they work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE these headphones! However, I had mine a month and the quit turning on! Luckily I was within warranty and got a replacement!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great for <60 days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I got Beats2 I thought, this is great...wireless and great sound! Well I made the purchase on June 18, 2017 and as of August 13, 2017 I get nothing...totally dead...won't turn on...can't charge...nothing. Perhaps the problem is that I used them for workouts and I sweat profusely when working out but no wait... isn't that what they were made for...I am extremely disappointed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Durable, reliable, lightweight, easy to use...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited quite awhile to post a review because I've been burned before by "sports" earbuds that didn't hold up to heavy use and dripping sweat. I bought these within days of when they became available -- close to a year ago by now. I'm happy to report that they work as well today as the day I bought them. The sound is what I would call 'quite good'. Honestly, for my use to wear while I'm running, they sound better than I need them to sound. The most important thing is for them to 1) stay put on my ears 2) sound decent, and 3) endure the punishment I put them through while working out. They've done this in spades and I wouldn't hesitate to buy another set if I lost these.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for sitting and listening to music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This head set is good for sitting down and listen to music. But option to use whil running as ear plugs keep coming off.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fiancé loved these but the quality of the phone calls weren't that great. However, they're perfect for music

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Not sure about the quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great headphones, but the volume stopped working two weeks after receiving.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    There okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There okay. Not as good as i suspected. They hurt my ears.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't connect well to my iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well when my iPhone was out of my pocket. If the phone was not close to the headset the connection was bad.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Waiting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for walking around but not the best sound. Pick up interference too easy and if phones not really close gaps significantly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It has great clarity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets tangled up with my earplugs, clothing and when I wear only one ear because of the weight it is uncomfortable.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    OK. Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the wireless headphones, use them everyday, ok taking calls and listening to music. Bose is a better product.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wanted it to be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to replace my jay birds under warranty with these. Had the jaybirds about one year when a problem started. After a few weeks with the beats the volume would sometimes work and sometimes not. Sometimes I could turn them off on with the toggle and sometimes not. Sometimes a fully charged they would stop after 10 min. Frustrated. I tend to find out how to rectify I suppose with Apple?

    No, I would not recommend this to a friend