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Customer reviews

Rating 4.4 out of 5 stars with 22293 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the Powerbeats2 Wireless Bluetooth Earbud Headphones favorably, particularly praising the sound quality, comfortable fit, and wireless convenience. Many appreciate the lightweight design and long battery life, although some find the price to be high. A few users experienced issues with volume control and occasional connection problems. While some noted the bass could be improved, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1036 Showing 20,701-20,720 of 22,292 reviews
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    No apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So they stopped offering geek squad protection plan for this because apple came out with their apple care but didn't offer it for their headphones. Because they are c.r.a.p and break/stop working with just normal or light use. ..over priced and over rated....your paying a lot for a brand not the product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did not sync and insted of changing them at the store i had to go to apple

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The beats headphones are overrated now. Not even 6 months and they stopped working. Invest money elsewhere.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bluetooth was on sale for 129.00 but originally was priced at 200. It not worth either. My LG was 60 and way better

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little disappointed in these. The quality was just not there. They wouldn't hold a charge. These went back.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Best on the market.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound, best battery life, best bass. Great for running, they stay in place. only draw back, couldn't get a best but warranty cause they are technically a Apple product... bummer!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dont stay in ears.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them for running and I tried all of the ear covers and they fall out of my ears. I am giving them one last chance.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke after 14 days.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sold a product that did not match s/n. Lucky Apple back there product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    PRODUCT IS OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PRICE IS EXPENSIVE BUT I GUESS YOUR PAYING FOR THE BRAND. THE EAR PIECE IS NOT AS COMFORTABLE THAN THE BOSE ONE

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works well but doesn't last long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work really well but the charge doesn't last very long. After about an hour long call need to charge again.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Don't waste your time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should have paid attention to the reviews. Got my first one and in a month the volume cover came off. Exchanged it and the second one lasted about the three months but first the power would not turn off and a few days later the volume cover came off again. For the price would expected more. Very disappointed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound but the bass is not the best. Sounds distorted on high volumes.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They don't fit properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't fit, the sound is mediocre. I was just about to return them but I'll just keep them for emergency.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    okay product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heard it was a good quality. I didn't have any luck with these though...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not a fan of the over the ear keeper.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 of these and couldn't keep 1 of them linked with my phone for some reason. Battery died very quickly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this headphones and only lasted two days after that it wouldn't charge.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Horrible headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd pair after returns and rebuying. These headphones had multiple issues after buying just 4 months ago. Couldn't turn them off. Volume buttons stopped working. Volume would randomly raise all the way up and I couldn't lower it even from my phone. Horrible headphones. Don't waste your money

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    No good for phone calls - Good with music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone calls sound robotic and sometimes you can hear the other person. This happens even though you have the phone next to the wireless headset. For music, it sounds great though. I purchased them for the freedom of hearing music and make/receive phone calls without dealing with wires. Have to return them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor, music faded in and out constantly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced initial pair purchased and new pair did exactly the same thing. If I was walking or bicycling you could not go 4-5 minutes without the sound starting to fading in and out. Very distracting and for $200 you think they would have figured out the technology. I have a pair of Motorola S-10's where the music never fades.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    didnt work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried returning but the clerk didn't let me return them. Apparently the insurance of 30 bucks only covers wear and tear

    No, I would not recommend this to a friend