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Customer reviews

Rating 4.4 out of 5 stars with 22293 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers regard the Powerbeats2 Wireless Bluetooth Earbud Headphones favorably, particularly praising the sound quality, comfortable fit, and wireless convenience. Many appreciate the lightweight design and long battery life, although some find the price to be high. A few users experienced issues with volume control and occasional connection problems. While some noted the bass could be improved, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1038 Showing 20,741-20,760 of 22,292 reviews
  • Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for its purpose but it lags production. Bad connection at times. Glitch on connection

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Device Broke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the earphones and I was pleased at first. Used earphones twice per week. Had less than three months and device cracked. Best buy refused to replace them. Sent them back to Apple. I received the earphones back until fixed or replaced. They claim they tried to contact me which they never did so I'm disappointed in both Best Buy and Apple warranty.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too much in the ear. Should have been more simplistic. Sound quality is okay. I expected more though.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful during workouts. Tired of wired earbuds and headphones.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They break easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my for like a year, really fragile. I had to get get a new pair by sending them back to Apple.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just ok. Average battery life, should/could be longer. Average comfort level, need smaller ear pieces.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the reason i am giving it a 1 star is because they did work for me. I love beats products just not these

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not really comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After wearing for 30 minutes my ears hurt. Tried with different ear buds without any improvement.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Normal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expect more for that price my ears hurts and isn't loud more better the ones come with my phone

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice for an active person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to replace my LG Tones but they were very uncomfortable and the battery life sucks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    want to waste your money?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Then buy this P.O.S. Sounds like a blown subwoofer in your ear. I tried 2 units, both sounded like sheeit

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It is just okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product worked great for about 6 months and it will only last for 1 charge and it has to be reset.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok sound. Weak bass. Hurts my ears after 10 min

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok sound and bass nothing to suggest their any better than $25 buds. Hurts to wear after 10 min

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Same review just different color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same review just bought a different color to have a second pair for when the battery suddenly dies

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Good for Small Ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted this for when I run. However, I have small ears so the fit wasn't great. Had to return them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    On my 3rd set in 6 weeks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No wonder Russell Wilson uses Bose! Nothing but problems with these!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not great for motorcycle riding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to use while on my motorcycle. They let too much air in and couldn't hear my music

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sarisfied with sound quality . Doesn't sound like beats...

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Beats wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They OK the thing I don't like about them is when they in your ear for a while they start to hurt your ear and when I need to answer my phone I have to hit up phone not just answer. if not I have to take that earbuds off my ear and answer holding my phone to my ear it's ridiculous. For the money they charge it should do everything without that problem

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok, might return.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The band moves around on my wrist and the rose gold on the band doesn't match Apple Rose gold.

    No, I would not recommend this to a friend