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Customer reviews

Rating 4.4 out of 5 stars with 22293 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers regard the Powerbeats2 Wireless Bluetooth Earbud Headphones favorably, particularly praising the sound quality, comfortable fit, and wireless convenience. Many appreciate the lightweight design and long battery life, although some find the price to be high. A few users experienced issues with volume control and occasional connection problems. While some noted the bass could be improved, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1039 Showing 20,761-20,780 of 22,292 reviews
  • Rated 3 out of 5 stars

    Expected better base sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expected better base sound. It's good for Bluetooth but for music prefer another beats ear phones

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the name and also got the 'sound' but because of the name and the PRICE it could be better .

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Returned item.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was horrible. Not only was bass response weak but overall spectrum was poor. Was surprised since this is a Beats product, apparently infamous for bass. I tried over and over again to adjust the fit in my ear as this does greatly affect sound particularly bass. No matter which ear bud I used or how they were placed in my ear...the sound sucked!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Paying for a brand not the value of the equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not durable over time, within 2 months the volume stopped working and then the cap came off.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay, battery charging is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had higher expectations about the the sound as I thought they were going to be louder.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cool headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my phone. Have no issue pairing. Will play even when I am in the next room.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not enough bass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery don't last long enough. Is over price. Is just the brand name that make it expensive.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Greats sound bad quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to replace mine about 4 times a year. They fall apart.. but the audio is awesome

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Powerbeats are dope

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these powerbeats just didn't like the color, my wife said they look like hearing aids.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the headphones the only drawback is the noise canceling doesn't work that well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I hate them. They absolutely suck.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate these ear buds so much. The only thing worse than this piece is your ridiculous return policy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't think the sound quality was that much better to justify the price. I returned them.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Let down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very iffy when purchasing these due to the fact that I employee said they didn't have a demo of them nor did she seem to want to give me any info on them. I saw reviews in the past but figured I'd give them a shot, I was let down from the second I tried them on. My ears hurt when I wore them and they continued to fall out every 5 seconds.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charge is not constant, the battery died that one moment I was in need of the product

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great for running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were great for running but only had a 6hour charge. I needed more for everyday use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Eh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great for the price. If you run longer than 4 hours with them they run out of battery.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok, but would expect more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing impressive for the money. I am certain you can get the same sound for much less.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Battery doesn't last long enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery should last longer it's disappointing when battery cuts off with no warning ...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sounds good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instruction manual is not very easy to understand. Doesn't show how to skip songs or rewind etc

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Shocked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Beats headphones are not a good choice if you're looking for exceptional sound quality

    No, I would not recommend this to a friend