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Customer reviews

Rating 4.4 out of 5 stars with 22293 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the Powerbeats2 Wireless Bluetooth Earbud Headphones favorably, particularly praising the sound quality, comfortable fit, and wireless convenience. Many appreciate the lightweight design and long battery life, although some find the price to be high. A few users experienced issues with volume control and occasional connection problems. While some noted the bass could be improved, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1041 Showing 20,801-20,820 of 22,292 reviews
  • Rated 3 out of 5 stars

    Not a bad product but not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a bad product, it just was not what I was expecting in sound performance

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Horrible in wind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound good. Horrible in any kind of wind whatsoever.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great design but low quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it and used for few months then just stored for long time because I have bought the beat wireless also, about 7-8 months. When i got back to use it became useless. I thought cause low batt but after full recharged it still not pairing at all. It was out of warranty when I tried to checked warranty repair.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice product same issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had less than a month before experiencing same technical issue as my previous pair

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Expensive and broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So exactly 1 year from purchase these just stop working... Very displeased.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has the over the ear headphones and they sound wonderful so I thought I would buy these for the gym. They hurt my ears, low bass (unlike the over the ear ones) and thought the case was weak (wouldn't protect them and made cheap). Return within a week.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased several of these for our kids. Best Buy had the best holiday prices!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To me these are overpriced I use them while motorcycle riding and can barely hear the music

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product, A little uncomfortable at first. You'll get used to it eventually

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wireless Beats performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is not near as good as regular same type of ear head phones with wire

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    just ok headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expect more for wireless beats, try all the ear cover not as tight or seal my ear

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    My headphone broke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My headphone broke and the bestbuy did not replace it and did not give me another option.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Not suitable for Athletes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uncomfortable not so great sounding overpriced headphones.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    sound was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While working out the ear buds kept sliding behind my ears. Very frustrating.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not all they are cracked up to be...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked nice. Only decent quality. Was dissatisfied with the fit and sound quality. Online reviews said they cut out when you touch the headphones and they certainly did every time I tried to adjust them or touch a control they lost connection temporality until I stopped touching the headphones. Returned this product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not really fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the running time, the earphone often slip off. It doesn't really fit!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Did not like this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a better one. Did not like it. I would go for better on with $100 more.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work and bad signal. ...for $. 150..i can't believe how baf this item works.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    What a waist of time........

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these to replace a pair of plantronic wireless bluetooth head set. After getting them home and reading a little bit more on the box I realized the battery only last up to 6 hours which is half of the time the plantronics last. So I decided to at least give them a try and see if they sounded good. After giving them a full charge and paired it up and was completely let down at the sound quality. They sit rather far from your ear so a lot of sound is lost. At that point I decided they where going back. If you want a GREAT sounding and super long battery set of bluetooth headset then check out the Plantronic's or LG's. Both have great sound and a 10-12 hour battery. Don't waist your money just to wear the Beats name.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The beats wirelles it's very comfortable and nice sound

    I would recommend this to a friend