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Customer reviews

Rating 4.4 out of 5 stars with 22293 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the Powerbeats2 Wireless Bluetooth Earbud Headphones favorably, particularly praising the sound quality, comfortable fit, and wireless convenience. Many appreciate the lightweight design and long battery life, although some find the price to be high. A few users experienced issues with volume control and occasional connection problems. While some noted the bass could be improved, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1047 Showing 20,921-20,940 of 22,292 reviews
  • Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great, battery life sucks for the price I paid.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Not Worth the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats are overrated , and these weren't even loud enough , I went to the Gym thinking I wasn't gonna hear anybody while working out and heard everyone's footsteps on that treadmill .... don't waste your money

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It started off ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked great for the time i had them. exactly at the 1 yr mark the casing where the speaker and volume buttons are fell off. Since it had passed the year, it was out of warranty, and I was going to have to pay $100 just to look at them, plus shipping.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tools are working just fine without any problems.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor sound quality, a lot of noise when using the mic

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not for all ears and so so sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear buds didn't fit in my ears very well. Everyone's ears are different but most buds fit me with no problem. The sound quality is not at all what I expected from Beats. They sound like regular mid priced headphones but with a bigger price tag. I returned them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Get The Powerbeats 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a runner and rider. 6 hours of battery life is not enough. I returned these for the Powerbeats 3 headphones. Rather than recharging every day or two, I now recharge every 4-5 days with the Powerbeats 3.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't get it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the product with the assumption it's going to last me years and years especially when I am spending this kind of money. The headphones went bad (will not turn on or off although when I charge the headphones the light turn on) after 45 days of purchase. I took the product back to Best Buy and they would not give me a refund. I called apple and they say they will replace it for me if its not fixable. I am very dissapointed with this product. I hardly used it and yet it went bad on me.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good if you buy it for the sale price of $99

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is okay. If you pay the sale price okay

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them. I would like the battery to last longer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to turn on/off! That's the only downside so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    3 stars only because on sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expected more out of beats. I will stick with bose

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty good, but ear piece stinks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not bad ear buds compared to the rest out there

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stay on well but the were not comfortable in my ear

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best sound I'd rather get the Bose sports.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Not up to par...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the sound is amazing and the quality seems to be great. The ear pieces are large and unable to go smaller. Also after a month of owning them they won't turn on. Personally going to return them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    They were for my son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not know, how they work, they were for my son

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    over rated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weak Bluetooth signal. Would not recommend to anyone

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound ok! But not the best headphones- in the marquet

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good as Plantronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best wireless headphones, but still decent

    No, I would not recommend this to a friend