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Customer reviews

Rating 4.4 out of 5 stars with 22293 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the Powerbeats2 Wireless Bluetooth Earbud Headphones favorably, particularly praising the sound quality, comfortable fit, and wireless convenience. Many appreciate the lightweight design and long battery life, although some find the price to be high. A few users experienced issues with volume control and occasional connection problems. While some noted the bass could be improved, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1048 Showing 20,941-20,960 of 22,292 reviews
  • Rated 3 out of 5 stars

    They are ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are just so-so. It is hard to fit into my ear

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought new washer & dryer & all new connections & install from Best Buy. Dryer quit working & burning smell. Referred to Whirlpool repair service, quickly serviced dryer & found loose power cord in back of dryer, which was installed by Best Buy. Entire wiring harness burned & needs replaced. Whirlpool does not cover cost of new power cord, since I purchased from Best Buy. Visited store in person & called customer service, only to be told no, it's been past 90 days. At least another week until dryer will be repaired & Best Buy won't even be reasonable & cover the $19.99 power cord they sold & installed poorly. $19.99 power cord unfortunately is going to cost Best Buy a longtime & frequent customer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Convienant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are nice but battery life is not the greatest

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paying for the name. Not what I expected .........

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    didnt really like it..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its cool how bluetooth n everything..but uncomfortable...

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    DeadBeats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought that these were going to be the cat's meow! They belong in a litterbox! Sound is better on my $15 SkullCandy earbuds. Charge doesn't last long. Pairing issues. Sound quality was not impressive for the price. They just sit in my gymbag now.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Nice when they work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a birthday present for my son and they worked well out of the box but unfortunately one of the ear pieces stopped working within a few weeks. This is the second pair that have had this problem and I have had friends who have had similar issues.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great for gym

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the gym. But wish they had better sound.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Average headphone sound at a premium price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had owned Beats headphones in the past and was impressed by their sound. This ear buds have an average sound while priced premium. The sound is poor, no base sound, and the highs are bothersome at times. Battery life is about 4 hours after fully charged.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TNothing sspecial about these. I've had to return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    don't waste your time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They suck! The headphone w/ the phone sound better

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I don't think the headset is worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have have the ear phones for six months max and I had to return them because they didn't charge anymore. I took real good care of them and keep them in the case and they still stop working. Also the return process was a process with Best Buy

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    blurtooth Earbud Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    low battery performance, better battery will be perfect

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 1 out of 5 stars

    Great fit, poor technical quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for the fit, its great. However, they stopped accepting a charge after 2 weeks use. Very Very disappointing. Now I have to package them and send to Apple (who owns Beats) for the fix.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Won't Charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked 10 times, then no charge - trying to return.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What is the people from beats thinking they're stuff is way to expensive not really worth the money is a lot of options now whit better sound and price

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    for the price unsatisfied with sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased JBL wireless much better and half the price

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the extra $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these because I have earphones with a cord and they are constantly getting hung up on my clothing and such. I hoped to solve the problem with the cordless earphones and decided to put up the extra $ to get this pair, since I have heard so much about them. Well don't do it! Not only is the connection with my iPhone horrible most all the time, if there is any background noise (i.e. heavy equipment - which I work around commonly) the playback is extremely staticy and constantly cutting out. I have essentially gone back to using my corded earphones any time I am working. If you want a good set of earphones for just sitting still and listening to music, then they are okay for that.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Don't buy these headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality wasn't up to par for what I expected from beats. Connection would get disrupted if there were loud noises around, like my lawn mower for example. The only positive was the battery.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really do not see the big deal about these. No!!

    No, I would not recommend this to a friend