Customer Ratings & Reviews

My headphones range is weak. If the device is more then 3 feet away the music fades out. I went for a run yesterday and was highly disappointed during my run. Will be contacting the company tomorrow about this issue.

I bought these to use at the gym, they worked great for a while and then all of a sudden they started losing connection and distorting sounds. Will not buy again.

After the warranty expired, so did the battery. Really disappointed. Sounds great, but low quality battery. The new norm for Apple products apparently.

I bought these hoping they would be a good solution for using as an all purpose headphone but I was very disappointed with the sound quality. I bought a pair of the Tour2 Beats instead and liked them much better.

Sound is good. But lasts only a year. Also, not useful if you try to listen while sleeping. It automatically shuts off the sound if there is pressure of the pillow.

I bought the beats by dr. dre and it has been only over a month and they don't work anymore. I called apple and it takes 10 days for them to fix it. Too expensive

They were the worse earbuds I ever bought. They didn't block out any outside noise and didn't seal very good. The ear hooks hurt my ears I wasn't impressed at all. The jaybirds totally blow the Powerbeats away

I purchased the Powerbeats 2 earbuds and was initially satisfied with purchase. Removing the earbuds from packaging the left ear piece broke at stem of bub. I returned to the store from which I purchased them from and exchanged them for new ones. I realized that I need to be extra cautious on how I handle this product moving forward. As I was inserting charging wire the same (left) earpiece broke at the exact spot of the first pair. Since there isn't any type of warranty coverage I had to super glue the pieces together so I can continue to utilize them. I will not purchase another Beats product again.

Brought it after two weeks it broke with new refund or exchange because it's over the 15 day exchange list Two hundred dollars down the drain just like that I'm not shopping best buy any more period and I mean it

Nothing special about this product. Three weeks in to opening and using this product and it broke. Made flimsey and not impressed. Return policy with Apple was probably the only good thing about this product.

Boyfriend had gotten things being they were wireless and thought it'd be easier at the gym. But unfortunately they were uncomfortable for him. So money was no worth it.

These earbuds are ok. The reason I only have them 2 stars is I feel they are made cheaply compared to the jay birds and there warranty isn't as good. Best Buy doesn't even offer a replacement plan for them.

Loved them to begin with sound quality is a little cheap but still nice to have wireless. After about a month they started falling apart and then one of the ear buds busted off. Cheap quality in my opinion.

I was skeptical about getting these headphones. 1. the price. 2. the size. I don't care for large earbuds, I rather that something smaller, but I realized for good WIRELESS sound, I'd have to make compromises. As an owner of Beats Studios, I knew the sound I was looking for and preferred something with heavy bass response. These do the trick. Music sounds great. They are FAIRLY light, and stay in place. I don't care for the wrap around the ear. First, its uncomfortable. Second, I wear glasses, so it causes a little extra pressure. But for being on sale, these were a pretty good investment. No batter issues. Slow response on the multifunction button. But I'm a realist. nothing is going to be perfect.

I researched for weeks trying to find the best wireless headphones for the gym. I decided on the beats for the good sound and the fit (earbuds always fall out of my ears at the gym so the ear clips really helped) Amazing sound, paired quickly with my Iphone and they felt great! After a week of using them, the volume controller was not funtioning. increasing volume worked 50% of the time, I couldn't decrease the volume and the pause play function turned the volume up. I know I could just use my phone for this, but the pinciple of paying over $200 for these headphones made me request Best Buy to re-ship my order and send my original pair back. I really hope the next pair last more than a week or a month for that matter!

I purchased these hoping to love them, but as a 5'4 female, they were just too big and uncomfortable for my ears! Even with the smallest buds, they wouldn't stay in. Wanted to love, but had to return!

When you spend that kind of money, you expect to be able to move more than a couple of feet from the device. You might as well buy the ones with a cord, you'll probably get more distance from the device.

I am in shock and very disappointed - the remote to change the volume on the side of the ear piece broke off. Not worth the hype and extremely disappointed.

I thought I was going to get more than what I got when I purchased these. They didn't sound any better than the $79 JBL wireless headphones that I already owned. I spent too much money for this product.

These always seem to get hyped up but deliver poorly. They messed up after 2 weeks using it how they were meant to.