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Customer reviews

Rating 4.4 out of 5 stars with 22293 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the Powerbeats2 Wireless Bluetooth Earbud Headphones favorably, particularly praising the sound quality, comfortable fit, and wireless convenience. Many appreciate the lightweight design and long battery life, although some find the price to be high. A few users experienced issues with volume control and occasional connection problems. While some noted the bass could be improved, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1052 Showing 21,021-21,040 of 22,292 reviews
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I loved these headphones when they actually worked. Headphone are very cheaply made. First off earpiece broke off so I glued it back on, then volume control broke open and had to glue that back on, and then right when my 1year of purchase and warranty ran out the headphones won’t even turn on anymore. I primarily used these at the gym never abused them just your average use and it broke so many times on me, you would think headphones that retail for 200 would be better quality!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 1 out of 5 stars

    meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sure do wish that Bose would make a wireless in ear headset. The Beats was ok, but I wasn't thrilled for the money so I returned thm

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Not very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked for about 2 days then broke. The first pair were awesome had them for about 3 years but these weren't good at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received a pair of these as a gift Christmas. One ear kept cutting out and after 3 months rarely worked. Decided to buy this pair. After less than 2 months of use the power button only works intermittently. You have to take this to Apple to fix as they don't let best buy exchange for warranty.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't work out for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds didn't work; the volume buttons, skip button and power button all broke within 3 weeks of use. Brought them back to BB and got Plantronics instead. Do not buy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect for working out.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing headphones for gym and hitting the road on a run. These sound pretty darn good. But the key for me was the awesome snug fit. Light weight and sweat proof. Other Bluetooth headphones I've tried just won't stay in my ear. And when I would lay down on the bench to do weights they would just fall off. Not these! I can so weights and quickly jump on the treadmill. I couldn't ask for anything more. Sure they're a little steep in price, however if you want to never worry or fuss over your headphones when working out. The extra money is well worth it in my opinion.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It's good at first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After about a month, one ear stopped working. Despite reading the reviews, I purchased these for my husband and one side suddenly stopped working. Very disappointed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Product does not last long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Start and stop button stop working and product does not hold up well to heavy sweating from workouts as it states and battery life get weaker after a few minutes

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dissappointed in the sound quality on these headphones. Couldnt tell the difference between these and my $10 pair. Synched easily with my iphone using blue tooth.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the original ones made by dre but the ones that bare the apple logo aren't loud and you literally strain your ears trig to have a conversation on them.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok sport headsets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit in ear really well and sound good for the size. Do not like that the connecting wire drapes infront of my neck instead of the back on my neck like others.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Vs Jaybird x

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did research on many wireless bluetooth headsets. Settled on the Jaybirds X and these new PowerBeats 2. Tested the Jaybirds out and for the most part many will be happy. Great fit, Comfortable, sound pretty good. Issue was Volume level not high enough for my subjective liking and the voice prompts that beep when you raise volume level was annoying on the control center. The PowerBeats 2 sound has more bass and volume is 50% higher compared to Jaybirds. They also fit very well and even though they have ear hooks they don't interfere with sun glasses or normal eyewear. Both are packaged very well but if your into that sort of thing the Jaybirds do have better packaging if comparing, the beats are nice but basic in packaging. I'd advise everyone to buy the extended plan as both have reliability issues in the respective history as headphone brands. Hopes this help who ever is in the market. I took the plunge and spent over $500 altogether for my testing. In the end keeping the PowerBeats 2. To my ears they sound better and louder.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor sound and quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the headphones fell apart. the piece that controls the volume separated and the hook over the ear broke with regular (no work outs) use. Waste of money.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    too delicate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price i would expect it to either sound better, or be made more sturdy. the ear piece is very delicate, mine cracked from being in my jacket pocket.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read the reviews and saw they were bad before I purchase these, however I thought I would give them a shot anyways. They are horrible headphones!!! First they didn't sit well in my ears, even when I changed he earbuds sizes. The final draw was the sound, which is horrible for the money. They sounded like I was under water. I returned them and got JBL wireless headphones and am very happy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had them for 2 months no true bass sound. The ear piece part broke off. Wow I paid a lot for these headphones.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    dont buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had connection issues would not work while in my pocket would have constant static and music would drop in and out

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don't believe the hype

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're not very comfortable and I have owned beats before - my last set went kaput after a year. If you must buy, make sure to get them at a deep discount.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these and within two weeks the wireless headset would not take a charge, I tried to exchange these with a receipt but best buy refused because you had to return within 15 days, told me to go through the manufacture! I told them they were a gift for someone and they had only used them for two weeks! Bestbuys didn't care and refused to return them! I will never shop at this store again! I have purchased many items over the years at BestBuys and will never again!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Love these Beats Wireless Ear Buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Power Beats 2 Wireless Earbuds have been perfect for my workouts. They sound amazing. They fit great, and of course the absence of the "annoying" wire hanging in front of you, always in the way, is priceless! I can't tell you how many times i ripped the wire headphones right out of my ear during a work out. Take the plunge and go wireless. I promise you will not regret it!

    I would recommend this to a friend