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Customer reviews

Rating 4.4 out of 5 stars with 22293 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the Powerbeats2 Wireless Bluetooth Earbud Headphones favorably, particularly praising the sound quality, comfortable fit, and wireless convenience. Many appreciate the lightweight design and long battery life, although some find the price to be high. A few users experienced issues with volume control and occasional connection problems. While some noted the bass could be improved, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1057 Showing 21,121-21,140 of 22,292 reviews
  • Rated 2 out of 5 stars

    Not worth the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones has no bass, and the sound is very low. I returned the headphones and kept my apple headphones.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I expected for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hardly no bass tone available. Very surprised at the good ratings and the lack of quality for the price.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Broken earpiece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earpiece snapped off on the power up side which makes them virtually unusable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not the Quality Expected for this Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for when I workout at the gym. I wore them once and took them back. The sound was no better than a $15 wireless headset I had bought at TJMAXX. The earbuds would not stay in my ear either. I would not recommend these to anyone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome sound and stays in your ears

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for my gym workout and this sounds awesome. Stays fir in ur ears during the workout. Battery backup is also pretty good. Call quality is not as good probably as the microphone is behind and away from the mouth.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I am not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not happy ,switch from my ear,switch the range all the time,pain my ear using more and 2- houre music.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    They are uncomfortable and hurtful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are uncomfortable and hurtful after 20 minutes that you have to take them off, they are not the best.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wireless beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after purchasing my beats I am facing trouble turning them on. I did the reset solution and they still won't turn on. When I purchased them I didn't get an option to get warranty on them. Also I try looking up my order on the Best Buy website and they are having trouble locating it. But I have emails saying my recent purchase if I want to make a review on it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    So far, so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the first 30 minutes of playing around, I can say they are the best sounding ear buds I have had yet. I should probably tell that they cost at least 3 times more than all the others that I've had for what it's worth. After tweaking things to my liking, they fit well and are very light. I had a couple times that the short cord stuck to the back of my neck and pulled on ear bud. A quick shuffle and it was good, so hopefully it doesn't happen often. I always stayed away from beats because I thought they were over priced status symbols for yuppies. I finally bit the bullet and bought (thanks to a generous sale) and am pleasantly surprised by them. At this price, of coarse they are well packaged and come with a fun little case. I am happy with my purchase thus far.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didnt really like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really didn't like it. It was really uncomfortable in my ear. The sound was OK. But not what I expected.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the product was too expensive and no very compatible with iphone 6S

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    the product not worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    in this price, it isn't perform very good. it even hurt my ears. same thing like a 20 bucks product did.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 1 out of 5 stars

    Fits very well & comforable to ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits well and comfortable but one side is louder than the other side

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my dre beats headphones I am able to workout with them and etc.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Broke after 2 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually Beats are very good earbuds. After only having them for 2 months one of the earbuds fell apart.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Battery issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are battery issues with this product. Mine died in less than a month and I barely used them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Overrated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel that Beats are highly overrated and overpriced. Their sound quality is pretty bad and the wireless range is horrible! Save your time and money and buy the JayBirds instead. I bought these because I liked the over ear the design after owning the original JayBirds and these don't even compare to the sound quality and wireless range of the JayBirds.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    doesn't sound as good as others. I've had other brands that sound a lot better for the same price

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Won't hold a charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was used only a couple weeks before it stopped holding a charge. Took it to Best Buy to exchange it and they wouldn't. Very frustrated! I paid a LOT of money for this thing! It was my sons ONLY Christmas present. I originally bought it from Best Buy because I trusted if I had any problems they would take care of it. Guess I was wrong!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return two pairs of beats 2 within a couple of uses because the control panel stopped working on one pair and the other pair stopped holding a charge. I spent the extra money on a pair of beats 3 thinking they wouldn't have problems and sadly they would not hold a charge after 3 uses. My thoughts are that they really aren't sweatproof :(

    No, I would not recommend this to a friend