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Customer reviews

Rating 4.4 out of 5 stars with 22293 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the Powerbeats2 Wireless Bluetooth Earbud Headphones favorably, particularly praising the sound quality, comfortable fit, and wireless convenience. Many appreciate the lightweight design and long battery life, although some find the price to be high. A few users experienced issues with volume control and occasional connection problems. While some noted the bass could be improved, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1058 Showing 21,141-21,160 of 22,292 reviews
  • Rated 2 out of 5 stars

    Broke after 2 weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a pair and they broke very quickly. Now I have to wait a week to have a pair of earphones

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed that they're not really that loud, my iPhone ear buds sound better than this product.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    So so ear phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drop out when I turn my head. Battery does not last long. I would not recommend these earphones.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    volume can be louder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can still hear outside noise and it does not have a function to advance pass a song or repeat a song!!!!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good at first but didn't last very long as the button volume broke on mine

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Retuned the beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed in the overall feel. Cheap and low quality sound. Will wait for new air pods

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They broke after only two months of use. Won't turn on anymore, even after being charged.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't live up to the hype

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats are supposed to be all about the bass and I didn't experience that with these earbuds.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I expected.......

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First pair wouldn't charge at all, second pair charged but life time was only half the day

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for running and loved them for the first 13 months. At that point, they stopped taking a charge and I could no longer use them. Yes, the warranty is 12 months. There are better headphones on the market. I will be buying something else to replace these.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones suck. I wouldn't recommend them. Light exercise and they cut in and out.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality did not meet expectations. No bass and very hard to hear when in noisy area.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Wireless headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been able to leave my phone in my room, and walk out into the living room with no noticeable drop in quality, and absolutely no disconnection. So you can imagine having my phone in my pocket while I work out is no problem. For me they are the best sounding earbuds I have used, and that comes from someone who used wired bose earbuds for some time. I listen to a majority of rock, both soft and heavy, and hip hop. Both types sound great, and the bass does not over power everything like some Beats headphones I have tried in the past. I was able to snag them while they were on sale for $129.99, and I have no regrets.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Wireless

    Rated 5 out of 5 stars

    Can't say enough good things

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read through a ton of reviews before I gave the PowerBeats2 a try. Long story short, these are the best workout headphones I've used. Much better than the original version (which were broken after sweat got into the microphone). The PowerBeats2 handle the sweat and the remote works perfectly, even for Siri. Did I mention they're also a great wireless headset for phone calls? Oh, they are. Would definitely buy again and am suggesting my friends do the same. 5 Stars!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wireless earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These do not work well with my phone due to the placement of the microphone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great for active music lovers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Tours and love the sound but cable constantly gets in the way. At the gym or even mowing the lawn, the cable always seems to get caught and come out of my ear so I got these to avoid the inconvenience. When I first put them on, I noticed that the sound wasn't nearly as crisp as the Tours. I also noticed that the bass was non-existent. I tried the different ear plugs and came to find that one of the 4 sets actually puts off more bass than the others. The sound quality also improved. Before giving up on the sound, please try all of the ear plugs as they are different sizes and will each give you slightly different sound. They are pretty comfortable. After wearing them for an hour and a half, I am ready to take them off but they are much more comfortable than the iPhone ear buds. They are very lightweight so I doubt to find something more comfortable than this. I still prefer the sound from the Tours a bit more but these definitely serve their purpose. They work great with the iPhone and calls are very clear for both myself and person on the other end. They do cancel out all noise so if using as a headset while driving, make sure to only keep your left earplug in because you will not hear any outside noise (horns, sirens, etc). I would highly recommend these for someone who is active and who doesn't want the hassle of a cable. If you are fine with the cable and want earbuds (instead of headphones), I'd suggest saving a few bucks and getting the Tours.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are not worth your money. I bought them because I have issues finding headphones that fit in my ears without falling off. They sound average. They sound about the same as the headphones that came with my iPhone. I'm super disappointed and it is past the point where I can return them. I would rather try another pair.l

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't that impressed with them battery doesn't last that long. A lot of static

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy Dr. Dre - Powerbeats2 Wireless Earbud He

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Three weeks after purchasing these headphones, they needed to be returned to Apple for one week of servicing; per manufacturer's warranty terms. Three weeks after receiving them back from Apple, they again needed servicing. Instead of continuing this ritual, I returned the product to BB for a set of JayBird - Freedom F5.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these in November 2016 and in less then 3 months they do not work. Tried resetting like Apple told me to and nothing is working. Had to return to Apple to get it repaired. Still waiting to get them back. In either case these should still be working after 3 months of use. Very disappointing for the money I spent.

    No, I would not recommend this to a friend