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Customer reviews

Rating 4.4 out of 5 stars with 22293 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers regard the Powerbeats2 Wireless Bluetooth Earbud Headphones favorably, particularly praising the sound quality, comfortable fit, and wireless convenience. Many appreciate the lightweight design and long battery life, although some find the price to be high. A few users experienced issues with volume control and occasional connection problems. While some noted the bass could be improved, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1059 Showing 21,161-21,180 of 22,292 reviews
  • Rated 2 out of 5 stars

    headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these did not want to pair with my phone. although the other pair I bought did

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Volume button breaks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair of wireless beats within a 4 month period. I have experienced the same issue with both pair. The volume button has broken off both pair. I use the headphones for my runs. I don't perform any strenuous activity while in use. I store them in the case that's provided and I still have the same issue.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Awesome wireless earbud headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got them in December 2015. It makes it easier just to workout and run with them. They have a good quality sound and are very comfortable. Battery life is good.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    They're okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bass isn't that good. I've bought cheap ear buds that sounded better.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good design, but they sound like a pair of tweeters in my ears, no bass at all.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These broke within months of use. Were only used indoors lightly.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No longer works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About 2 days ago he headphones no longer hold a charge and will not turn on.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Wireless

    Rated 5 out of 5 stars

    Running Free

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a runner and have the Bose Sport. I decided to go wireless and these headphones are money! They are comfortable, they don't move a bit, sound is great and you don't mess with cables.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved them for 30 days, then they would only turn on sporadically. When I could get them to turn on , would not turn off and I would have to uninstall them every time. Definitely not worth the money.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Beats are beat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over rated. For headphones that are nearly $200.00 they don't fit the bill

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Absolute Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd unit I purchased. Fortunately the first one failed within 10 days so Best Buy replaced it. The replacement unit failed within 20 days so is not replaceable per story policy. Units fail to charge, turn on, and perform. Normal wear and tear should exceed 20 days. Best Buy should discontinue this product.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    High Demand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was stolen during the holiday season before I could open the box.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dr. Beats Wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to take them back. The have stopped working after less than 3 weeks/

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Pricey headphones with mediacire performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't fit well with ear, keep dropping. Sound quality is average, expensive

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like these due to the battery life did not last a full 8 hours

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Returned to store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice variety of colors. Poor sound quality with my iPod. So I returned it!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Only last for 5 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sweat will kill this product in a few months. It is not sweat resistant.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If u have small ears I don't recommend them they fall most of the time. not great for working out in busy gyms the noise canceling is not great u can still hear your surrounding an not your music I didn't like them at all and I have a few other headsets that work way better for the same price range

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Controls stopped working in 3 weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controls stopped working and tried to exchange at Best Buy but only 15 day warranty, even with receipt. Had to go to Apple store which fortunately was around the corner and they were helpful. Best Buy's 15 day return period is too short and I am disappointed in the Powerbeats2 not working in 3 weeks.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not very good audio and very uncomfortable fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very good audio and very uncomfortable fit. I gave up after 1 day.

    No, I would not recommend this to a friend