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Customer reviews

Rating 4.4 out of 5 stars with 22293 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers regard the Powerbeats2 Wireless Bluetooth Earbud Headphones favorably, particularly praising the sound quality, comfortable fit, and wireless convenience. Many appreciate the lightweight design and long battery life, although some find the price to be high. A few users experienced issues with volume control and occasional connection problems. While some noted the bass could be improved, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1060 Showing 21,181-21,200 of 22,292 reviews
  • Rated 1 out of 5 stars

    Don't Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these got them home and charged them. Once they were charged I hooked them up to my phone and after listening to music for about 10 seconds I turned them off and packaged them back up to take back. There is no depth of sound! I don't want to sacrifice sound quality for the convenience of no wire.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy these. I bought a pair last August, and I am now on my third replacement, which just broke AGAIN today. The in-line remote stopped working on all four units. They are not sweat-resistant. In fact, if you even think about moisture when you're in the same room as them, they will fail.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Died in less than month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats get your act together. Beats didn't charge in less than a month

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Great wireless earbuds!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked at several different sets of an "over the ear" style ear buds, these were perfect! Picked them up on Black Friday for $100. Fit great, sound great, super comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Best over the ear wireless headphones!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides the sound being fantastic, these headphones are so comfortable in and around your ear. They stay in your ear when exercising! No other compares to these headphones!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these headphones for my wife as a birthday gift and It seemed like a great buy for her but they can never stay connected to her Iphone6. the Bluetooth never stays connected even when the phone is in her pocket. I will return them for a refund they are a waste of money via Bluetooth

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a fan so I returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were uncomfortable and underwhelming. Sticking with my blue buds x

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid like the plague!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst product I've ever purchased. Two broke within one month, Apple customer support terrible. Please, please, please do not buy...

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Broke immediately

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mic busted and this thing sucked. Apple warranty is no good either.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really, don't buy these, read some of the other reviews as well! Purchased in June, first set lasted about 2 weeks with light use. Best Buy handled the repair order well and we had a replacement set within a week. New set lasted about the same length of time... light use and now broken again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Try for yourself

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading mixed reviews about this product I wasn't going to give them a try especially at $199. I caved today and bought them when I found out about their price drop. 1st thoughts are positive! I took them straight from Best Buy straight to the gym (charging them in my car on the way). With about a 15 minute charge I was able to squeeze in about an hour and a half work out no problem. Sound wise they are ok (not very much bass) (also the reason for 4 stars) but otherwise not terrible by any means. What you're really buying with a product like these though, is some freedom from snagging wires on random gym objects.. And with the price drop I now think it's worth coming out of pocket. Wasn't a fan of these, now I am..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Battery Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine lasted 2 months before they wouldn't charge. It's frustrating that I couldn't get replacements immediately but instead have to send them to Apple and wait for them to diagnose and fix. I'll probably get used ones when my new ones were defective. Very disappointing. Do not recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This Should Be a Much Better Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality on these earphones is ridiculously poor. The battery life is so poor I cannot count the number of times the battery has died in the middle of a jog. Do not buy unless you want really expensive toy headphones. If you want to enjoy your music and work out find an alternative.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great to each his own

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not happy with the style of headphones the way I believed I would

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Connection, Volume

    Rated 3 out of 5 stars

    Lack of wires worth it?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received these as a gift and use my headphones at the gym during running and weights. The fit is great, you don't feel it on the back of your neck. The lack of wires is so awesome - just afraid I will walk away from my phone and forget it now! Quality of the sound was great but max volume disappointing. I was surprised that I could turn it up all the way and it not be painful to turn down and could still hear sounds from the gym around me. Last, the connection was not the best. The songs kept skipping even with the phone being on my hip (close to the headphones). I have only used the headphones once so far but wondering if the negatives outweigh the one positive - no more wires.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Overrated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heard so much and not buying in on the hype just o.k. nothing great.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not what expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what expected from beats I'd stick to Bose earphone instead

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 3 out of 5 stars

    First Impressions.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately this product is about what I expected. I didn't get my hopes up to high and glad I didn't. Overall sound is average. I was surprised by the amount of static in the headphones. Sounds exactly like a wired set of headphones when plugged into a device that is turned on without any music playing. That's not a huge deal if the music overpowers it, but when playing softer light music it bleeds through. Highs and lows are acceptable when considering the size of the speaker. You can't get that much sound out of anything that small. Volume levels were excellent. Anything stuck into your ear that deep shouldn't be so loud as to do damage. The fit was actually the most impressive part of these headphones. Felt very comfortable in ear and I have never been a fan of in ear headphones. Stayed in snug and didn’t fall out. I haven't had a chance to do anything extremely physical so cannot judge on how they will perform in that environment. I will test these out over the next few days and barring some major change will be taking these back for a refund. If the price was 30 to 40 percent less I would be keeping them. The product performs at that level, but not for 199.99. I would say to anyone thinking about getting them to try them out for yourself and judge them for yourself.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not as good as i thought it would be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would not buy again, i have jaybirds and jabras. i think they were better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Complex

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive, directions are to hard to follow for someone who is not used to setting up stuff like this. I have had these things since 12/30/16 and the guy I bought them for went to the appointment with the geek squad and they didn't try to show him anything!!! What a waste of time!

    No, I would not recommend this to a friend