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Customer reviews

Rating 4.4 out of 5 stars with 22293 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers regard the Powerbeats2 Wireless Bluetooth Earbud Headphones favorably, particularly praising the sound quality, comfortable fit, and wireless convenience. Many appreciate the lightweight design and long battery life, although some find the price to be high. A few users experienced issues with volume control and occasional connection problems. While some noted the bass could be improved, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1061 Showing 21,201-21,220 of 22,292 reviews
  • Rated 1 out of 5 stars

    Ugh plz don't buy...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are the worst I've tried in my life... They sound like $20 headphones... Want better?!?! Jaybird X/X2s, soul Republic shadow, bose sport wireless, anything ect....

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nothing changed .. worst ever !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the replacement of the first purchase under the warranty and I received same issues .. nothing changed and I gave up taking it to Apple Store to change or fix.. after the first changed , bestbuy sends you to Apple Store for further warranty deals .. never buy again ..

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really bad design hurts your ears and there is no base in sound.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    mehhh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice sale, still a little too expensive for what you're getting

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Quality sound is cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one look very nice but the quality sound not good with that price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nice headset, stopped working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this headphone so that I could enjoy the wireless connection. Worked ok for about 2 weeks then suddenly it would not turn on. Tried the solutions that I found online but still could not get the headphone to turn on. Maybe the headphone could not handle so much sweat.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Not enough bass

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, clean, loud and has bright sounds. Not enough bass to convince me(bass head)to keep it since it barely beats my jaybirds 1. I'd recommend it to those that can do with "enough bass" but if u want a well rounded Bluetooth earphones with more bass I'd recommend the jaybirds 1 or the jaybirds x2.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Workout Bluetooth Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a regular runner in steamy Louisiana so my top priority with a set of bluetooth headphones is that THEY MUST STAND UP TO HEAVY SWEATING. I'm happy to say that after two months of running in July & August that these headphones have passed the test with flying colors. And they sound better than any other wireless headphones I've ever used. They sound like my Bowers & Wilkins C5's with a touch less bass. The sound is rich and full and makes me want to listen to music instead of podcasts. Complaints about the bluetooth video sound lag are overblown. There IS some lag, but it's no worse than my Motorola S10 or S11's. I like my Motorola S11's but they don't sound as good as the Powerbeats and they certainly weren't very durable. I could kill those on a weekly basis by sweating on them but I got tired of sending them in for replacements so I decided that if I could get a good durable pair for $200 it was worth it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Naw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They feel extremely cheap and the sound quality is horrible.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped Working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought these headphones for working out and at first they worked well however one month in, they stopped working. No sound is coming out of either of the buds. Of course we didn't keep the receipt so we haven't attempted to bring them back. Next time we'll pay more attention

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats disappoints!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these 4 months ago. They are falling apart now. Apple will not cover the warranty. 199.99 plus tax for four months of usage, big disappointment from a fan of beats!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Wireless

    Rated 4 out of 5 stars

    Calls better than others, loud without distortion.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe Im not being fair but gave these a four because Im still coming to terms with the price. I have been a fan of Motorolas Flex HD 11, but no longer available through BB, so I ventured out. I also own Bose wireless headphones, which work well but dont get very loud and not good for workouts. I have had better phone connection and quality when compared to other reviews. This headseat sounded better than three others I tested at the same time. These get loud without distortion. Its nice you can lay in bed with them unlike my HD 11. You can pair to more than one device simultaneously but not hear music from both. Once connected, they reconnect easily, though unlike my flex hd, no notice that you have connected to the device. Need two hands to connect and place on head. Ripe for snags due to wires only.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are not meant for people with small ears!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good because it's wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is holds a bad connection with wireless devices

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good looking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like it too much , sound wasn't good , got broken

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality was far less than expected disappointed

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I touched the buds always turned sound off

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BAD Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money. Within 8 months the headphones stopped charging. took them to get fixed and the refurbished pair i got did the same thing within 5 months. tried to get them fixed again but the repair cost was ridiculous. never buying beats again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    AMAZING!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are comfortable, good sound, and don't fall out go your ear. the have a nice packaging and good quality.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok. Overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like the way it sound. I expected great quality.

    No, I would not recommend this to a friend