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Customer reviews

Rating 4.4 out of 5 stars with 22293 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers regard the Powerbeats2 Wireless Bluetooth Earbud Headphones favorably, particularly praising the sound quality, comfortable fit, and wireless convenience. Many appreciate the lightweight design and long battery life, although some find the price to be high. A few users experienced issues with volume control and occasional connection problems. While some noted the bass could be improved, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1062 Showing 21,221-21,240 of 22,292 reviews
  • Rated 1 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased powerbeat headphones less than 2 months ago and they are no longer working correctly, I called the Ft Myers location where I purchased them and they informed me there was nothing they could do about the problem. So no im not thrilled to say the least.....

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would not recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones for my daughter to use at the gym. The first few weeks she used them she only had to charge once a week. Now it will not hold a charge so she must charge them after every use. I just hope these headphones last, especially for the price.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited to get these and they were horrible!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I expected more!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were terrible. They cut out whenever I moved around. Completely defeats the point of buying wireless headphones to wear when active. I saw several reviews saying the same problem but unfortunately it was after I bought them and had the issues.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Beware if you wear glasses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit poorly over my ears when I wear eyeglasses

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Dre Powerbeats 2 Wireless Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Headphones that link right to the Bluetooth of you phone. This was very easy to setup. Hold the button on the headphones until the light flashes and link using your phone. Sound quality is exceptional and with the retainers the ear buds stay in when I am running. Charging the headphones is easy and the charge lasts me for a week on my daily 45 minute runs.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of wind noise. Still evaluating the durability.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wireless Powerbeats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can still hear my surroundings n not the music..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stop charging after one week of use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for one week then would not take a charge. Took them in and geek squad cleaned the charging port with q tip and got them to work. Stopped working two days later. Took them in and upgraded to beats 3. Had for two weeks and working as they should.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    You Absolutely Get What You Pay For!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't want to spend $200 on headphones, I don't blame you. But if you can spend that kind of money, buy these. They're awesome. Great sound. Lightweight. And they don't move during any workout. I don't mean they don't fall out of your ear, I mean they don't even move; so no weird sound like a mouse is squeaking in your ear because the earbud is moving around. No matter what I did, nothing moved. I've also worn them for 2 1/2 to 3 hours straight without any discomfort. They're expensive and absolutely worth it. You very much get everything you're paying for. Also, helpful tip, wrap the excess cord over the top of and then around your before putting the ear hook over your ear. This prevents the cord from lying on your neck. Enjoy!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too high expectations leads to disappointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed by sound quality. Prefer Bose anytime

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    LOOK ELSEWHERE!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SHAMEFUL!!! & BELOW AVERAGE SENT BACK THREE TIMES!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are beats. Supposed to be one of the best. Very dissapointed with connectivity. Tryed on multiple devices same result. Cuts out and at some point will disconnect. Shame for the money spent. Will definitely do more research next time and not just buy a name.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't like the quality, I exchange for Bose, best

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    STOP WORKING ABOUT 30 DAYS AFTER I PURCHASED THEM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CAME INTO THE STORE 3 DAYS AFTER I PURCHASED THESE

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DONT BUY!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these in 9 / 16 and 3/20/18 they died.. for no reason. I use them gently at work. I don't even sweat with them. Now they wont turn on and its 6 months after the warranty. I have read reviews just like this for the Powerbeats 3 too.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good Sound Connectivity not Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is average. Lots of issues with cutting out.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 4 out of 5 stars

    Nice comfy set of headsets

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used these 4 times at the gymn,so far for a total of 5-6 hrs.Battery life still good.Not much of an audiophile ,so can't really elaborate on the quality of sound,sounds good to me.Very comfortable and light.If not for the feel of buds in ear,you would forget they are on.Didnt have to fuss with different size earbuds,the ones already on fit.The only question,which won't be answered soon,is the longetivity with the sweat.I am hoping with the price paid that isn't an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    The best sounding wireless headphone!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used several headsets for my workouts and this beats them all - from the Blueant to Jaybird, to Plantronics. With the other headphones, you lose the bass the moment you start working out and you literally have to press them into your ear to hear any semblance of a bass. Even though my workouts are intense, from very sweaty fast sprints to weights, the Powerbeats2, unlike others, stayed in place. With Powerbeats2 you can hear the full sound without inserting the ear buds deep into your ear. I just picked this up at Best Buy over the weekend and I am totally impressed. Even though I bought this for my workouts, I found myself wearing them a good part of the day, listening to crisp clear music and receiving calls that interrupted my listening pleasure. The calls sounded good too. With this quality and design, it was worth every penny. If there was anything negative, it was the feel of the cable behind my neck. I quickly solved that by having them in the front. Thanks for a great product guys!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great when it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a month of using them for running they just stopped working, the battery wouldn't charge anymore. Of course by that point you can't return them to the store, and you have to send to apple

    No, I would not recommend this to a friend