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Customer reviews

Rating 4.4 out of 5 stars with 22293 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers regard the Powerbeats2 Wireless Bluetooth Earbud Headphones favorably, particularly praising the sound quality, comfortable fit, and wireless convenience. Many appreciate the lightweight design and long battery life, although some find the price to be high. A few users experienced issues with volume control and occasional connection problems. While some noted the bass could be improved, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1069 Showing 21,361-21,380 of 22,292 reviews
  • Rated 1 out of 5 stars

    Stopped working after 1 week.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats stopped charging after 1 week of use. Apparently this has been as issue with other consumers.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for the gym, absolutely love them. Running a few miles everyday and they stay put without getting loose or slipping. Very happy with this purchase. Also, great sound. Exceeded my expectations.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't work anymore - about 6 months use with my teenager who used them while shooting basketball.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    dont waste your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They broke after my 2nd week in the gym. They are supposed to be "sweat resistant" but they are not

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this item! After using gently for 5 months, they would not charge or factory reset!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NOT GOOD QUALITY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchased 2 of this dr. Dre wireless headphones and both of them got damaged the volume setting.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend these headphones to anybody. The price is high I agree but when they go on sale it is totally worth buying these headphones. I was suprised by how comfortable they are and how good the sound is. Beats out did themselves on this product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t work no more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know what happen they stop working, the plastic open, very disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Won't hold charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only owned these for 3 months and they will no longer hold a charge. Big disappointment.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of this version , one from bestbuy online, one from eBay, both stop working now

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    I would give this 10 stars if I could!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to be honest, I went back and forth before purchasing these.. Researched, read reviews, etc.. I cannot recommend these enough! They stay in place, the sound is crystal clear.. Would 100% buy again if I ever had too.. Have had these for 2 months..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Falling apart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones control button has falling off and I've only had the product less 4 minths

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great for Gym workout

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what I was looking for, I tried the Jay bird and they sound great but kept falling from my ears even with the locking system, I tried all combination, I tried also the yud buds wireless that they fit perfectly the problem with those, the sound quality. These I could say are merge between the ones I mentioned the only problem a little bit high the price but if you are like my kind of sweaty you regret it. Since I only use them for workout and cannot comment about the issues other people have seen when watching video for example.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I am not happy. One side is not working anymore

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After only 3 weeks of use, one side is not working any more. How can i request a change?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hurt my head and ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these at great price but they hurt my ears and my head so I had to return them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not ver good. Only apple product I would not recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Sound Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sounded worse than the apple ear buds that come with the phone. Had a tin like sound.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Overpriced

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are decent enough. The best feature is that they wrap around the ear and so generally stay put. The sound quality (taking into consideration that they are wireless and in ear) is just acceptable. They are not particularly loud (which is probably as much a safety consideration as it is a flaw) or clear. The base response is good but not soul stirring. My biggest gripe is that I purchased a "noname" (Soundot) pair off Amazon for $30 and they actually sound a little better and I liked the voice indicators for on and off much better than the tone indicators the Beats have. The critical feature that made me go to the Beats was the way the products stay in your ear. Lets just say the Soundots DON'T stay in your ear. However, I do wear glasses so the ear wrap design of the Beats was not ideal. Enter Jaybird X2. If you just need to buy a premium headset, this is the one to go with. The innovative "earwings" are the perfect solution and the sound is head and shoulders above the Beats.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very dissatisfied because it broke easily and it was just horrible worst buy ever

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Product! Awesome fit.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE LOVE LOVE these headphones. I purchased the blue buds X from best buy because I loved the x-fit when worn over the ear, and how close it was to my head. Plus they got great reviews and had been our a little longer than these. The blue buds sounded great, but they did not fit and did not stay in my ears no matter what sizing configuration I tried. Pretty frustrating when all I wanted to do was get through my workout. So I returned them and decided to give the powerbeats2 a try. I LOVE them. I put them on and do not have to mess with them again. They don't fall out. They are perfect for multi use type headphones. I like to run and like to lift weights so I wanted a headphone I could use for both, and these are it! No cords, they sound great, they fit great…they are awesome. Now some of the other reviews mentioned the video syncing is off…I don't ever use them for this feature, so for me this is not a problem. The cord tightens on the back of my head too (not as nice and close as the blue buds X fit) but it is still pretty nice to not have the cord hanging against my shoulders. These are by far the best headphones I've ever had, I would recommend them to anyone.

    I would recommend this to a friend