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Customer reviews

Rating 4.4 out of 5 stars with 22293 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers regard the Powerbeats2 Wireless Bluetooth Earbud Headphones favorably, particularly praising the sound quality, comfortable fit, and wireless convenience. Many appreciate the lightweight design and long battery life, although some find the price to be high. A few users experienced issues with volume control and occasional connection problems. While some noted the bass could be improved, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1070 Showing 21,381-21,400 of 22,292 reviews
  • Rated 1 out of 5 stars

    Good Sound Poor Realiability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had two of these now in the last year and both quit working within six months.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    does not well at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does not pick up music from phone well nothing like expected very poor sound quality .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    broke after the first week of usage and only used them at the gym, wouldn't recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Shan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones did not last long at all. Have not had the for a year yet.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Sound Decent, Fit is Limited

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to see these came out wireless as I have another Beats product & have had great experience with it as well as with Beats warranty service. They sound good; a bit bass heavy (as most Beats products seem to be), lacking some mid and treble gain but overall acceptable sound. Huge plus is they do not have to seal or "pop" into your ears like most earbuds do and they'll still sound great. The downside is the fit. I have small ears and since the hooks are one size and not adjustable, it took me only a couple days to figure out that they are too big. I found myself grabbing around the power button/beats logo area and twisting the hooks back behind my ears again after some movement. As well, the cord connection into the heaphone on each side runs right in front of your earlobe - if you tighten the tension on the cable behind your neck the wires pull your earlobes back (or earrings, etc). If all you care about is brand and bass, these may be for you. But for athletes and those who need them to perform well at all times, there are other options. I used Jaybird Bluebuds X's for two years prior to these. I took these back and got another pair of X's and am happy again!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    2 years of occasional use and they are falling apa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 years of occasional use and they are falling apart. Also not very loud.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    broken after one week

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The produce is poorly made if broken after one week with out any vegerouse usage

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microphone stopped working after a year. Never buying another beats product again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I would not recommend these headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only use it two times and then the headphone never work, now they are in service

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sent in for repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had these less than two months and they quit working they are sent in for repair

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad as a purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stop working for not reason! I was listening To Music and they stop working

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would not charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got as a gift for my wife and would not charge after the first time so returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first time trying this brand but I guess it is just the name cause 0 quality

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a FAN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a grappy earbuds. Bose are way better in terms of sound and quality.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Want stay connected bad buy I really would like to return them or exchange them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    did not like them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality was terrible. Really the worst ever. Exchanged for Beats Studio.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    bad

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t work at all .. I ended return them the next day .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine broke within a week and only 6 hours battery life? Very dissapointed

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Lightweight, easy to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for wireless headphones for when I go to the gym or go out walking and these do the trick. Three different size molds to fit any ear and great sound. They are easy to use and easy to charge.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not fit snugly inside the ear. Sound is lackluster. Very disappointed.

    No, I would not recommend this to a friend