Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 22293 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the Powerbeats2 Wireless Bluetooth Earbud Headphones favorably, particularly praising the sound quality, comfortable fit, and wireless convenience. Many appreciate the lightweight design and long battery life, although some find the price to be high. A few users experienced issues with volume control and occasional connection problems. While some noted the bass could be improved, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1071 Showing 21,401-21,420 of 22,292 reviews
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great bluetooth headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use mine for hours without recharging. They are small and light and stay on my ears even when I am running. The also sound great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fragile

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst headphones ever made. Fell apart in 3 months.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke after 2 months

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the earbuds does not play anymore. Just bought these at Christmas.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set has given me a problem since day one I will never buy this again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    poor

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Power beat are not good. I do not recomend any one purchasing this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unstable sound effect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound effect is not stable. The wireless connection is not that good.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Uncomfortable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds were very uncomfortable & kept falling out. Had to return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave them three chances over the past 2 years. Last pair lasted 70 days.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a fan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good marketing and a celebrity endorsement do not equal good products.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't sound good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats are not good sounding. You are paying for the name.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor sound quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has very poor sound quality ..I was disappointed and returned it .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Quality is Horrible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased 2 pair and each pair lasted maybe 6 months.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    probably the best after adjusting

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these earbuds definitely sound too dark. the earbuds i have been using before were a wired pair of sony extra bass and while using those to listen to music on my ipod, it set the standards pretty high. unless your the type of person who thinks there's no such thing as too much bass, you will have to pair these with something that provides an equalizer for bluetooth. most phones should, my lg g3 does. now the sony extra bass pair is extremely well balanced. with no eq they sound better than these and the new bose. when adjusting the eq on the powerbeats to treble boost it changes things. now were in same ballpark as the sony pair. the powerbeats still sounded a little dark but much better. after listening to both, treble boost put these close enough to the sony that the sony actually sounded a little artificial. this is probably the point where were sounding better than any other wireless earbuds on the market. bottom line...every pair of wireless earbuds seems to be lacking in some way. the new bose soundsport are probably the closest to being balanced but they were lacking in bass. i think these on treble boost sounded a little better than the bose. still no wireless earbuds have been as perfectly balanced as the wired sony extra bass but given the choice between these...the slightly darker and more pure or the sonys...perfectly balanced and slightly artificial the more pure sound wins. so id say while using these with treble boost, these are probably the best on the market. also these come with different ear pieces depending on how much background noise you are trying to block out...giving you that option is something else none of the other manufacturers can seem to get right.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst headphones I've ever purchased.Donot waist your money!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed with headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless headphones stop working after 2 months. It won't charge......

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love my beats

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set-up and a perfect match with my i-phone. Use it daily with my daily run. Battery lasts for a week compared to other wireless headsets which needs to be charged after three days. Sound quality is superb.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Best sport headphone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried other brands before these and they just didn't stack up. Either the comfort wasn't there or the quality wasn't there. Or both. Beats wireless are a little overpriced but the product is the best out there that I know of. Comfortable and crystal clear sound for when you work out or don't want wires in the way. My only other gripe is the battery life. 6 hours is great but if they could bump that up to 8 or 10 it would be incredible.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear phones only made it 2 weeks before the no longer will charge..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Very happY!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with these. Better quality than i expected from recent beats that I have purchased. A pretty decent price for the bluetooth and battery life functions.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a very good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever since apple took over there return policy is even worse

    No, I would not recommend this to a friend