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Customer reviews

Rating 4.4 out of 5 stars with 22293 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers regard the Powerbeats2 Wireless Bluetooth Earbud Headphones favorably, particularly praising the sound quality, comfortable fit, and wireless convenience. Many appreciate the lightweight design and long battery life, although some find the price to be high. A few users experienced issues with volume control and occasional connection problems. While some noted the bass could be improved, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1073 Showing 21,441-21,460 of 22,292 reviews
  • Rated 1 out of 5 stars

    Fair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bad thing about no more protection plan on this

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats wireless headphones l

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't like the fit over the ear. Would t stay in .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Headphones suck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I won't purchase another apple headphone set again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nice design, poor quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 35days, left earbud got broken No guarantee

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The usb connector cover broke after one week of used

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    came broke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came damage from an ear so I had to return them,

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer Beware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broken two pair within a year. NO customer service!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    hmmmm...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well let me start off by saying that I'm a very proud owner of beats hardware. I love the rich bass their attention to detail in the product and the look, yes the look the style. When you purchase beats your buying the look just as much as the hardware its all included in the price tag $$$. Now to the review, these pair of in ear headphones come nicely packaged including a carry case a USB cable and a few ear fittings. For me the fit was off they never really stayed in, there was a great deal of sound leakage and to be frank the amount of sync issues with videos are horrible. I'm am terribly not fond of these hdphones they lack bass, they lack whatever it is that syncs them better for videos, and on top of that the button that turns them on is way to flush with the earphone to ever be able to tell if your pressing the button when turning them on... Very disappointed with this product. Also a quick note they are not loud, I've found out 1 thing about beats Bluetooth headphones.... When paired with apple products (ex. IPad, iPhone, iPod) it seems to limit the volume of the hdphones doesn't matter if its not maxed out when your device is at max it stops the hdphones from going higher. But when paired with my nexus 5 even after I max out on my device it still allows me to go higher on the hdphones with the inline volume control. Just FYI......

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    stopped working after one use bestbuy awful co ser

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    good but not great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a good product, it has great sound and design. I bought mine at best buy, they didnt offer warranty. these headset are perfect for the gym, but watching videos on my laptap not so great.. theres delay .. after the 7th day... the volume buttons stop working.. i couldnt adjust the volume. I returned them and decided the get the jaybirds bbx.. i gotta admit.. the beats looks much better but jaybirds have no delay on video play back on my laptap.. and plus best buy offer 2yr warranty on the jaybirds.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Amazing sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have struggled forever with headphones for working out, whether it be staying put or premium sound. First time I put these on I got a seal in my ear and was completely blown away by the sound.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great until they just stopped turning on

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Overall product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 out of 5 stars, PowerBeats Bluetooth headphones Review by Brett Romig, September 20th, 2016 PowerBeats PowerBeats headphones are one of the better purchases I have made. The Wireless bluetooth headphones are a great and comfortable fit. The headphones fit over your ear so you no longer have to mess with earbuds falling out of your ear while you are working out. This seemed to be problematic with the traditional earbuds and the PowerBeats eliminate that annoyance. The lightweight headphone is great to work out or run in. Another positive about these headphones is that they are wireless. You no longer have to worry about hiding the pestering cord swinging around and getting snagged on things. One slight downfall with this product is the headphones must be charged since they run on a battery so this can be an inconvenience and can also be a little annoying. Sound and Look The PowerBeats have great sound quality and look great. If you’re looking for a headphone to work out in or just wear for comfort, then the PowerBeats are for you. Beats also offers a one-year warranty guaranteeing the headphones for almost anything. The headphones are simple to use and easy to connect to your device. There is only one button on the headphones so it’s easy to use.Even if you do not work out these headphones are a great buy. They provide a comfortable good look and you never have to worry about constantly re adjusting an annoying earbud. Listening to music has never been easier and better with the PowerBeats. Pros: One year warranty Fit over ear One size fits all Great sound quality Look great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It will hurt your ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps falling off my ears, no matter what I do....

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    So disappointed!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought the first pair I noticed when I was cycling that every time I turned my head the sound would break apart. The next day I wore them when I mowed my lawn and every time I went to turn the mower around and move my head in anyway the same thing happened. I lightly wiggled the wire and seemed to have a lose connection. So I took them back and traded them in for another pair. Well I mowed the back yard today with the new pair and they did the same thing. Every time I turned the mower around the music would cut out. I wiggled the wire and it didn't seem to have a lose connection this time. So annoying! I am very disappointed because the sound (when it didn't cut out) was great, they fit good and the volume raised the sound up to a good level where you can still hear with loud back ground noise. I sure hope in the future that Power Beats will improve this product with all of its faults. Time to do some research to find out which other pair I can try out next!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    I love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and it feels comfortable in the ears. I only gave it 4 stars because it did not come with a charging case which at this price would have been nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok I guess I like beats now !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase powerbeats2 for gym use. Was totally dissatisfied after hearing there was no bass in my music. Return them to the store for an exchange for Bose. Unfortunately there was no Bose wireless earphones so I kept the dam@ beats. Took them home again took them out of the box one more time. I notice they had extra ear tips inside. I decided to change the small tips on it for the big ones tried them on again. WOW !!! I felt like I put an amplifier on this things. Exactly what I was looking for!! Bass was good and they were loud. All I had to do was change the correct tip. Even though I'm a fan of Bose I sure love this powerbeats2. Give them try !!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Good but not the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my share of headphones and there's a reason for my loyalty to the other brand I use. I remember when Monster and Beats were one company and those earphones that they put out were amazing. However, these are no where near as good as the wired noise eliminating headphones in the same price range. If the other company made wireless headphones I'd probably take these back. Otherwise, they are a nice color, the fit is alright. I didn't like the bud that it came with so I used one of the other options and it was super easy to charge and sync up. I like them but not the best.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would never buy again sound is no good and can't hear

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Heavy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointing.......................................

    No, I would not recommend this to a friend