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Customer reviews

Rating 4.4 out of 5 stars with 22293 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers regard the Powerbeats2 Wireless Bluetooth Earbud Headphones favorably, particularly praising the sound quality, comfortable fit, and wireless convenience. Many appreciate the lightweight design and long battery life, although some find the price to be high. A few users experienced issues with volume control and occasional connection problems. While some noted the bass could be improved, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1079 Showing 21,561-21,580 of 22,292 reviews
  • Rated 4 out of 5 stars

    Great gym headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I bought these because I bought a pair of Bose sport in ear headphones which I loved, but got tired of always having the cord in the way of my workouts. After a while, I had some extra money to also purchase these and I'll just say IT WAS TOTALLY WORTH IT. I never knew how much freedom these headphones game me while working out and they they just looked cool! However the sound in my opinion is okay, not better then my Bose but still pretty good. Im overall hoppy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Awesome Sound, Loud good fidelity.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very please with my purchase, nice loud sound and fidelity. I just take one star off because of comfort, they are not the most comfortable ear phones I've tried.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great wireless earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are probably the tenth I've try and I'm sorry they weren't the first. The sound is great and the distance between sound source and earbud is great. Others I've tried are poor in comparison. I can leave my iPad or iPhone two rooms away and still receive reception. Various other earbuds lose the signal after a few feet. I'd recommend not bothering with cheaper earbuds as they'll end up in unused or a source of frustration.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are light, provide good sound, and are easy to program. The bass on them isn't a lot but they have a clear sound and are great for working out.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 2 out of 5 stars

    Quality Issue Thus Far

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far i have had mixed feelings on the headphones. I looked very hard at these and the Jaybird X. I ended up going with these after a long conversation with the Sales Guy. I will split my review up. Wear - 4 Stars on wear. They do not move at all on long runs, and there are a number of different in ear buds to choose from for comfort. Originally i picked the wrong ones and after a long run I ended up with some in ear pain. However, switching the buds made the difference. Sound - 1 So far on every run i have had drop outs, and interference on the Blue Tooth and skipping. I have done all of the troubleshooting on line and have not seen improvement. I also get really robotic voice on phone calls and am not impressed at all. For a premium product I expected more. Wear and Tear - 2 My biggest concern is that they are not listed as sweat proof like the Jawbone are. Seem delicate for the price tag, and have little to no support and warranty programs. Result - 2 - I will be returning these tomorrow to try a new pair to see if Drop outs improve, to also get a credit as I paid $199 on Friday.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Near perfect sound quality AND wireless!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried most Bluetooth earbuds out there and this BY FAR has the best sound while not compromising your movement during walking or working out. I highly recommend this unit. The battery last for days, quickly recharges and best of all the sound is full in both volume and quality (this is what I don't often find in other devices...). I'm not an audiophile however I work in the TV/Film biz and know my sound quality - and this does the trick.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because I wanted something that was going to stay on my ears while I worked out. I had the LG wireless set that goes around the neck but running and working out with those are a pain. Best Buy had a great sale and I got the power eats and I couldn't be happier. They are light and not stiff so they don't get in the way while lifting or running. Great sound as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not good for rock music

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Lg infinim headsets they didn't hold up returned 2pairs , that being said I got these beats they have a lot of bass I'll say that,I listen to everything mainly rock & they sound nice for house , hip hop stuff like that but as far as real instruments go too much low end sounds muddy it need more diversity so I'm returning them the lg's sounded better just not made well

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and stays on my ears. I use for running. Great battery life! Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Love It!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! Easy to use. Comfortable but very pricey. Either way...This is a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very Nice - wish they were cheaper

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these because I constantly broke the apple headphones. I am constantly moving around at work and with my phone in my pocket, it tugs at the port, and has wrecked my phone and several pairs of headphones. I needed wireless headphones. I saw several other pairs, that were cheaper, so they were right up my alley, but they all had a very weird look and seemingly all had a large band behind the neck- which I did not like. These were expensive, even refurbished ones. But honestly, the sound is great(seems like they should be able to go a little bit louder, o well). The band that goes behind your neck is thin and barely noticeable, unless when you only put on bud in your ear, the other side tugs the band and other bud, which can be solved by clipping the unused bud on your shirt. Overall they are great- functionality, volume is sufficient, and look. I only gave 4 stars because I have bigger ears, and the plastic that holds the headphone on your ear can be bothersome and even hurt sometimes. they also cost a lot

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality, Wireless

    Rated 2 out of 5 stars

    Don't buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound quality and fit of the beats. Wireless is the best feature for walking to work, performing sports, etc. I am however, deeply disappointed that after a use of only 1 month these died. I always put them in the case, charged them appropriately and no accidents with them to cause them to stop working all together. I am so thankful that Best Buy wa kind enough to refund my money and advise me not to do even an even exchange. I am now back to square one but you know they must be bad if the sales clerk is like oh yeah that's common and don't do an exchange, we will do the refund. I am glad for the honesty and hope if you buy you enjoy without problems.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 4 out of 5 stars

    Great but..

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design, great bluetooth connectivity, great low profile design. OK sound quality, OK fit in my ears. Might be just me but they could be better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Hello,

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just ordered these after reading the reviews because I needed a pair of wireless headphones for outdoor activities and I'm hoping they sound as good as the reviews say!

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Terrible Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 2 pairs of Beats, Loved the way they felt and worked ! I keep them in the case and took care of them. The problem is that after you, be worn them the volume control button will fall apart. Geek Squad will send them in to Apple, but like most Apple products they always claim user error. After reading more reviews, I'm not the only one having the problem, same issue and complaint across the board ! Disappointing paying $189 for a set of ear phones that lasted less than 3 months ! This is a pic and part of another dissatisfied customer with the same problem

    No, I would not recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    In Love

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love these headphone! Finally there is no need to constantly carry my phone around with me. I can leave it at my desk and wonder around freely and wire free!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Perfect in Every Way

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for earbuds that didn't fall out while running, or when sweating. It's very distracting to have to keep plugging your earbuds in. These are perfect, the fit is great, they don't fall out, the sound is really good, they paired perfectly with my iPod, and I love that I don't have wires hanging down. They were pricey, but worth it, now I can focus on the exercise, not the earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Power Beats 2 have exceptional sound. And just as the other reviews say, you need to try on the different earbud sizes to find the one that best works for you.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome for working out and Bluetooth use. The sound of quality is wonderful. Very intrinsic to hearing the actual beats to the music minus a lot of outside noise.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 1 out of 5 stars

    Great...when they worked

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went through a couple pairs of these in the span of about a month. I've experienced similar problems to other reviewers here. First off though, when they work they work great. They also fit and stay on very well during both running and lifting weight in various positions due to being wireless and the over-ear arms. As far as my problems go, the inline controls in the first pair stopped working after less than two weeks. The second pair I got in exchange started having problems after about a week. They would only charge intermittently and eventually no longer powered on. I only used these in the gym then placed straight in the protective case and charged every three or so days. I'm not sure if the problems stemmed from sweat since they are only water resistant, but I've had an old pair of wired klipsch headphones that never busted. The quality control and dependability needs to be improved in future models if not this one. I can't recommend these even though they performed well due to the lack of dependability.

    No, I would not recommend this to a friend