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Customer reviews

Rating 4.4 out of 5 stars with 22293 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the Powerbeats2 Wireless Bluetooth Earbud Headphones favorably, particularly praising the sound quality, comfortable fit, and wireless convenience. Many appreciate the lightweight design and long battery life, although some find the price to be high. A few users experienced issues with volume control and occasional connection problems. While some noted the bass could be improved, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1084 Showing 21,661-21,680 of 22,292 reviews
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the wireless is a vcool feature in the gym go hard

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They worked just fine, only one time...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for the girlfriend's bday, no complaints, just one time they stopped working, there was no response on the volume and they even won't turned off. A little bit of research on the web and apparently once and a while this happens to the headphones and you need to reset them...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best headphones I have bought

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy currently has the Powerbeats 2 on sale for $179. I bought a pair and love them. I have read some reviews after buying them and do not understand why some people are having problems. One negative review was the range of the Powerbeats, I tested the range in my home which is three stories tall I left my iPhone on the 1st and went to the third floor and the Powerbeats stayed connected to my iPhone and work great. I have had no problems with my Powerbeats and highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great quality great sound. was a great birthday gift

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound. highly recommended. my wife loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great for gym

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are very comfortable and convenient

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 1 out of 5 stars

    Poor battery duration

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I like the sound and function of the product. I liked the sound and the fit. However, the product description led me to believe that I should expect about 6 hours of play from a charge. I could have lived with 3. I get about 70 minutes. Not good enough.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Good sound and comfortable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these as a gift for morning jogs. They stay on comfortably and manage a good balance of great sound and not closing you completely off from the world around.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best wireless headphones I have used! Comfortable geat batter life, nice look, and overall great sound! The Only thing I would change is the position of the mic... Definitely recommended

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Purchased as a gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my husbands birthday. It has only been two weeks so far and he is loving them. I listened myself and was impressed on how clear the sound was and it had a good bass to it.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Warning- highly defective "I see of lot of that...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the product for the first two weeks until the volume control stopped working and then the volume assembly fell apart. According to 2 Best Buys employees, they see this frequently. Why would Best Buy continue to sell a product that knowingly has a high defective rate continue to keep selling the same product? Especially when after 14 days they wash their hands of it and you are left to the manufacturer. Best Buy, your suppose to look out for my interest.... remember me the consumer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can hear so clear. They actually stay in my ear, I'm always going threw earphones trying to find the right one. I have a friend that has some and they have lasted over a year so far!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazingly Comfortable and Great Sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed with the simplicity of use, solid sound, and impressive build quality. I use V-moda M-100 headphones for connected quality listening. However, on the move the wireless Powerboat 2s are great. I first bought Jaybird Bluebud Xs, but I returned them. Sound was also great, but I simply hated trying to get a comfortable fit...I gave up and bought Powerbeats 2. For there casual and easy use they are PERFECTION. They link flawlessly to my iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Good product. Works well.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the product on sales and hasn't disappointed. They stay in the ear while working out and have great sounds quality even in loud crowded fitness areas.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These by far are the greatest all purpose headphones I've purchased. Jay Bird, Motorola, Samsung cannot compare to these. Durable, Sweatproof, sound are all way above the others.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Works great with iPhone 7

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these because they were on sale and based on reviews. Works flawlessly with iPhone 7, which has no separate headphone jack. Sound is great and they are comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Sound Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these headphones last week after my earbuds went out. They are a decent set of headphones with great sound quality which they should have for $200. After purchasing them I have discovered that they are not ideal for using underneath my helmet as earbuds may have been a better option these are a little bulky and tend to get stuck when taking my helmet off. Overall good product just would not recomend if u plan on using them while riding a motorcycle.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are perfect for working out or running. They do not interfere with anything during these activities. Very comfortable to wear over the ear and have great sound.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Upgrade? not even close

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the blue buds x for about a year and had to swap them out 3 times because while they work great, they happen to just die or malfunction after a few months. I purchase the protection plan and they get swapped out not questions asked. The last time they died I decided to try and upgrade to the power beats 2 thinking hey they cost more, they have a nice ear clip design great for working out and LBJ wears them. The crew at best buy was great and price matched the beats to the blue buds I had saved $50 I though I was winning. Then I was told that Best Buy does not offer the 2yr service plan... to me this was shocking. A $200 pair of headphones and I assume the risks... I figured id give them a shot for a few days. First use was at the gym, phone in my pocked. They worked okay minor signal issues but the real issue was none of the buds would snug into your ears and that gets annoying, they do not seal up and sound airy. my second use was while I was mowing the lawn. I always hated how wired buds get in the way while doing yard work. Walking with the phone in my pocked reception via blue tooth was constant issue. There was not a 1 minute period in 45 minutes of mowing where they did not lose reception. These things have zero distance capability. My blue buds I could go to 4 court basketball gym leave my phone zipped in my backpack and run all over and never lose signal. After much frustration I read review on this site and the apple beats site that says it all!!! they are awful quality, have subpar sound because the buds don't fit into your ear and reception is about 2 feet you need to use an arm band around your head to get a constant signal. Read the review people DO NOT BUY. I'm back to the blue buds x and love them and hey I have the protection plan so no worries just hope they have a new version coming soon! Beats = Fail Best Buy should not even carry this product total garbage.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Wireless Earphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I got these earphones, I loved them! Great sound, great bass, and great connectivity all in the convenience of not dealing with wires! I really like the fast charge time.

    I would recommend this to a friend