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Customer reviews

Rating 4.4 out of 5 stars with 22293 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers regard the Powerbeats2 Wireless Bluetooth Earbud Headphones favorably, particularly praising the sound quality, comfortable fit, and wireless convenience. Many appreciate the lightweight design and long battery life, although some find the price to be high. A few users experienced issues with volume control and occasional connection problems. While some noted the bass could be improved, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1086 Showing 21,701-21,720 of 22,292 reviews
  • Rated 1 out of 5 stars

    Failed after 3.5 hrs of use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These lasted only 3.5 hrs. After 2 hrs connected to charging cord, the phones went completely dead; LED died and on/off switch failed to work, too. Returning to store. While they worked, the sound was OK but bass on Jaybirds is much stronger once you dial in the fit.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have for anyone who goes to the gym. Absolutely worth their weight in gold. Comfortable, and there is great quality sound.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great ear phones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love theses ear phones. Comfortable and great sound. You can wear them while working out and not have to worry about them falling out.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these to use at the gym. They are exactly what I needed. The quality is great and the charge lasts a great amount of time.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Disappointment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds worked pretty good for the first few weeks, although they were never quite loud enough. Week 4 the controls started acting up and they constantly unpaired from my watch. After a week of those issues they completely died. Best Buy would not exchange them and had the Geek Squad send them to Apple for repair. Apple refused to fix them and said they will not warranty their product. I will not buy another Beats product after my experience with Best Buy and Apple.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Time to work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far some of the best ear buds I've ever owned. Even when 50m away for my iPhone, everything is clear.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    In Love

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fit if my new beats! They are great for running especially outdoors because they are so light

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Works Great to work out!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones for working out and running, fits in my ear perfectly, great sound quality, overall worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Ear Phones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for working. Not much to complain about. Great battery life and great sound. I also love the color. It looks nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty gud

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had these for a few months and I gotta say they weren't too bad. Didn't get the dreaded "back pocket syndrome" They weren't as loud as I would have liked them to be, but still had good sound.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome headphones!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and they stay snug while you're working out or running. And the color is pretty snazzy too!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Good Sound and battery life, but a little pricey

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functions well, has good battery life and the blue tooth connection is easy. My only issue with the unit is the price. It was a present for someone who knew this was the model they wanted, I personally feel that the price is inflated because of the name "Beats" I have used other wireless headphones that perform just as good and didn't cost as much.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great wireless headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great for workouts and even running. They never fall out of your ear and have great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable Earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to use during workouts at the gym. They're comfortable, have great sound quality and look stylish.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    They sound really really good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean, clear sound at all volumes. Comfortable. Stylish. Would recommend. I got the white ones. I use them for the gym.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Nice and convenient

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy the freedom of wireless headphones. The sound quality is really nice and wears comfortably.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these alittle under a month ago and I'm so glad I went back to Bestbuy in that 14 day period and purchased the Geek Squad warranty because i already have to use it. Yesterday while at the gym the volume control went out, so I called Beats Tech Support and after a few test I was told that they would warranty it but of course you have to send them in at your own expense and wait a couple weeks to even get a replacement. I've opted to use the bestbuy warranty and will take them back today and hopefully not have any issues in exchanging them. As for the product (when it was working) they were ok. I really like the earloop because it gives you a great fit while working out. The sound quailty could be better, volume is good but lacks bass that Beats is suppose to have. I've read many differnt reviews and agree with some when they say that Beats can be overrated and def overpriced. If you choose to buy any product I suggest getting the store warranty so that you don't have to wait 2 weeks .

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Cheaply made!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So disappointed and upset with my powerbeats2 headphones!! I haven't had them for a year and this is the second time I've had to get them fixed because the flimsy volume plate falls off so easily! I am so fragile with them, if I'm not wearing them, they're in the case. I took them back to get them fixed for the second time and they were returned to me as I brought them because they won't cover physical damage! (For the second time!). If the headphones were manufactured right the first time, or fixed properly when I took them back the first time, I wouldn't be so furious at spending so much on these. They sent me on my way with my damaged beats and said "sorry"! This is unacceptable for expensive/quality headphones! I am currently looking for a different brand/pair.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Valuable wireless headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are a capable and decent pair of wireless earbuds. Great for working out especially, and just general use where you are leaving your audio-playing device. Not the best at staying completely in ear, the ear buds don't really completely fill my ear and therefore are at times not entirely as noise-cancelling as I'd like them to be. Overall, still good value for the price and would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BASS!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound for the price and has really good bass compared to some other some of the other competitors.

    I would recommend this to a friend