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Customer reviews

Rating 4.4 out of 5 stars with 22293 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers regard the Powerbeats2 Wireless Bluetooth Earbud Headphones favorably, particularly praising the sound quality, comfortable fit, and wireless convenience. Many appreciate the lightweight design and long battery life, although some find the price to be high. A few users experienced issues with volume control and occasional connection problems. While some noted the bass could be improved, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1087 Showing 21,721-21,740 of 22,292 reviews
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    GARBAGE!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While they have decent sound and good bluetooth range I am VERY disappointed by the build quality. I use the headphones ONLY when I go walking and when I am done I place them on the kitchen counter and don't touch them again till I go walking again. I never put them in a bag or abuse them. I went to put them in my ear and one of the headphones broke at the seam. THESE THINGS ARE BABIED! I took them to an Apple store and they said to come back for an appointment (bullcrap since they had employees just standing around anyway) to be sent off. I came back and they sent them off and they came back with a $99 charge for repair. Physical damage even though I BABIED THEM! I had them 5 months!!! For $170 they should be able to take a nuclear strike. What junk!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Dazzling Sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seriously they have the most beautiful sound ever and they actually stay in my ears. 6/5 would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Bluetooth ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for Bluetooth wireless with no interference a range of over 25 feet from the device or phone your listening to. Easy to sync to your device , These are the Best wireless earbuds for you..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Not worth the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will start by saying that the sound quality like all Beats is great. That is the only thing good I can say about them. I bought them because I wanted something wireless that would be good when I was on the move. I had a pair of wired Beats Earbuds that were stolen, so decided to go wireless this time. Well that was the biggest mistake, the Bluetooth in these headphones are not worth it. They would constantly cut in and out on me, when I kept my phone in my pocket. The only time I could get it work consistently was by holding the phone close to the headphones. It seems the Bluetooth worked best line of site. Not something you want on a pair of headphones. I have already made the decision to return mine and go back to a wired pair.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    Poorly made and feel apart...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product had to be one of the worse electronic(s) purchases that I had ever made. My only "pro" to this product was that they fit comfortably. My con(s) are they sounded terrible and they feel apart in my hands while adjusting the volume / sound. When I returned them to the store the clerks began to laugh & chuckle. I asked "why, what was so funny" and they replied about how many returns and complaints they get on this product. Do yourselves a favor and shop for another product...I settled on a Plantronics product and have been extremely satisfied!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tremendous bass and wonderful mids and highs. And the bluetooth to connect to a phone works amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great for working out

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have worn these every time I worked out and never had to adjust them. The sound quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Wireless

    Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these beats. They sound great they are easy to use and they are wireless!! I feel free!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life and sound quality of the Powerbeats2 Wireless Earbud Headphones is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Headphones is excellent for me. The sounds are good, and the headphones are comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    6 hour battery life vs. 12 hour

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The next generation will have a 12 hour battery life. I used the item for a good 6 hour...it sort of came close with a full charge. A little bit awkward when I tried to wear the unit...not very comfy. Nevertheless, it stays on while you exercise. For less than 90 bucks, this is an okay buy...but you can go with a better choice or wait until the new version's price drop.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality, Wireless

    Rated 5 out of 5 stars

    Great Sounding

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding headphones. Really like the bluetooth and not having a connection to a device

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones are great, they sound great and don't get in your way. A must for the gym.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my husband for christmas as he goes through headphones quickly due to wearing the cords out. He loves these so far, has no issues and would totally buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Didn't work the first time

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Beats earbuds and after one week they stopped working. The on/off button did not work anymore so I went back to the store where there helped me to get a new set. The new ones have been working perfectly. I use the earbuds to run around my place. I tried others and this are simply the best for running. The sound is great and they don't pop out of your ear.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Worth the wait

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was going back and forth deciding if I wanted to by cheap wireless headphones or more expensive ones. Of course I went with cheap ones and they were terrible. I decided to actually get the beats wireless headphones and they are the best things since slice bread. I highly recommend these headphones. I sweat a lot strangely in my ears and these do not slip or move out of place. Great buy and worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Great to use if you're active.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend and I both have a pair of these and we both use them while we workout. I usually don't like ear pieces like this but these fit comfortably both in and on the ear. His first pair broke though, so that's why it was given 4 stars...the ear pierce broke off but he was able to get a new pair through warranty. It comes with a case too and a charging usb.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So Far, So Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these earbud headphones last weekend after reading the reviews. Although the reviews were positive overall, those who had issues or didn't like them were quick to share their opinions. So, I took the plunge. So far, so good. The materials appear to be top grade. Nothing flimsy or loose. The sound is good with acceptable bass. What else can you expect at this price - especially in an earbud.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 4 out of 5 stars

    Great but with Android can't skip songs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous pair was Jaybird, although they would come lose sometimes they were great. It was time for new headphones and I tried these out. Great headphones as well but not 5 and going to return them because with my Android phone I can't skip songs from the headphones. I enjoyed that feature with my Jaybirds. So I'm returning the beats and getting the Jaybirds.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice feel but not worth the $$$$

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The head set has a great feel. Super excited when I got them the packaging is so nice you almost want to display them versus using them. I only wish for the money they would have fit a little better in my ear I guess that's just me. Sound not as great as everyone says. It kept dropping calls, mic on ear piece was great for phone calls more companies should look into take a tip from beats on that change. All in all to expensive expected more for that price.

    No, I would not recommend this to a friend