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Customer reviews

Rating 4.4 out of 5 stars with 22293 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers regard the Powerbeats2 Wireless Bluetooth Earbud Headphones favorably, particularly praising the sound quality, comfortable fit, and wireless convenience. Many appreciate the lightweight design and long battery life, although some find the price to be high. A few users experienced issues with volume control and occasional connection problems. While some noted the bass could be improved, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1091 Showing 21,801-21,820 of 22,292 reviews
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Wireless technology at its finest

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my pair a week ago and couldn't be happier. It pairs easily with my phone as well as my Mac at home and at work. I recently purchased a bluetooth receiver and can now listen to my TV without disturbing my wife. Looking forward to using it with my exercise equipment!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Stamina

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's great about these ear buds is the amount of time they can be worn without fatigue. I've never had a set of buds that have not irritated me after a few minutes, but the powerbeats are comfortable and easy to wear for long periods of time (several hours)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a must have for the teens/young adults in the house!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beats

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are a nice set of head phones but way over priced at Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for running workouts

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed headphones to work with Iwatch and preferably wireless. I bought the Beats because of reviews and recommendations of my friends. This was 1 of my better purchases and I have been nothing but satisfied with the sound and quality of the product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Where's The Bass?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound isolation on this headset is minimal to non existent. This might be a good thing if you're a frequent runner or someone who bikes to work but I find the "ambience" of car horns, loud children, church bells, & overhead aircraft off putting. This is partly due to the fact that none of the supplied scilicone tips seem to fit my ear. Theres also a distinctive lack of bass with these buds (which is strange for the Beats brand). These complaints wouldn't be acceptable for a pair of $50 wireless earbuds let alone $200.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great wireless headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to be honest, I haven't tested any of the other wireless headphones. However, these have great bass and when you find the correct ear cushions. These were on sale for $99 so you cannot beat this deal. Great wireless headphones for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use them when I work out and they are awesome! I would definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    This is great for people with smart phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was great and up to technology because I enjoy the the Bluetooth future where I don't have to deal with extra useless cords. Never the less you don't need to have your phone or other music device right next to you in order to listen music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    WOULD STILL PURCHASE, JUST NOT PERFECT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned these for some time now (over a year), and while I prefer them to every other wireless earbud I've tried (and I've tried a lot) they aren't perfect. They sound good with the right earbuds installed, if you get a good tight seal, and have the hook secure on your ear. However, keeping that seal is another story. Without the seal, they are ok.... I use them for working out (perfect) and "walking around" (larger headphones are sometimes cumbersome). My biggest complaint? The battery life - 4 hours, 6 if you're lucky. I purchased at the full price ($300). But, at the Best Buy sale price, it's a good purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great, at first

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first thought about purchasing these earphones, I read the reviews and saw many reviews talk about how for a sweat resistant product, they buttons would stop working. I ignored those reviews and thought to myself that I would take good care of them and that would make them last. I was completely wrong. They stopped working in less than 30 days. I couldn't return then to bestbuy because they past the 14 day return period so I had to go through apple and they sent them out to get repaired. For a product that cost $200 you would expect then to last. I STRONGLY ADVISE anyone who is thinking to purchase these to reconsider. I will never be purchasing another beats product ever again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hurts my ears, not secure fit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear pod is too large for my ears and it hurts. Also, the silicon tips does not fit, and the sound isolation was not secure. Still can hear a lot of outside noise, not recommended for gym. Going to return them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 4 out of 5 stars

    So far so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been hesitant to buy Beats for years, but I recently got and Apple Watch and needed bluetooth headphones. I decided to give these a try and they have worked well so far. Love that these look lime green.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great product but pricey

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, it's expensive. Very good for High Intensity Interval Training like CrossFit. Here's some on what it can improve upon: auto power down if not being used, drop price by a bit, wish it fits a bit more snug around the ears.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Good, not wow.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my lg tone pro 760 a lot, but it is not practical at the gym so i got this. It hold waaay better, but i would say the sound quality is not very different than the lg i got for half the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Great sound and comfortable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rating would be a five however after going through my third pair in less than a year and a half I have to rate it lower. Sound is excellent along with the comfort but dependability is lacking. First pair just shorted out on me, second pair wouldn't allow me to connect to Bluetooth and now the third pair the volume and call button is not working. Wasn't a hassle because I bought the warranty and would just them back to best buy and get a new one. Now that Apple own them have to send it back to "verify" that it is broken before I can get a new pair. So now I am looking for another brand.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Non iOS/Apple Beware

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DON'T BUY THESE IF YOU LIVE IN THE CITY AND PLAN TO USE THEM!!!!! THEY ONLY WORK GOOD FOR APPLE PRODUCTS!!!! I have a NOTE 4 and it breaks up a lot when im walking in the streets. i called Beats about this and they said its only good for apple products. if you stay home all day then yeah they work . if you have your phone all in your face all day even in the streets also yeah they good. but if your in the streets and a non apple user. DO NOT BUY!!!!! save yourself from the torture lol. mines work great no tech problems just gaps when your listening in the city streets. also the play/volume up and down button comes off easily so be careful and don't lose it like i have. then you gotta wait 2 weeks in apple for it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Good wireless earbuds if...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can catch them on sale. I bought these for $119.99 on sale. Although I feel like the price should be around $80 you are just paying a premium for a name. Overall the earbuds are good once you find the right tips to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    need improvement on the sound its not too loud som

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    Horrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was incredibly excited to buy these. I finally got them today and true they are very comfortable and great for working out, but not for listening to anything. Paying $200 for these is ridiculous. The sound quality is so poor that you might as well stick with the free headphones that came with your cell phone. I'm not even remotely kidding. I am so disappointed with these. What a first impression of your company, Beats. I will be taking these back this weekend and buying Bose headphones like I should have in the first place. Don't waste your money if you actually want to hear your music.

    No, I would not recommend this to a friend