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Customer reviews

Rating 4.4 out of 5 stars with 22293 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers regard the Powerbeats2 Wireless Bluetooth Earbud Headphones favorably, particularly praising the sound quality, comfortable fit, and wireless convenience. Many appreciate the lightweight design and long battery life, although some find the price to be high. A few users experienced issues with volume control and occasional connection problems. While some noted the bass could be improved, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1092 Showing 21,821-21,840 of 22,292 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Money Well-Spent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously received a pair of the Power Beats2 Wireless as a gift but it kept giving me issues, figured buy a second pair as back up.....have no problem at all with this active collection headphones - it's wonderful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My bf loves his Xmas gift , great for the gym. Compact also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this purchase! Would recommend to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Powerbeats over priced

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for Christmas and not impressed. Purchased at blackfriday discount and still not worth the cost. Poor sound, no base and too much treble. The Apple $30 buds have a much better sound.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Great Wireless Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are great for being wireless, only downside is that sound isn't as loud as regular headphones, so can't hear my music loud when working out. You can still hear some of your surrounding with them on high.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for a runner!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dad loved this headphones, takes them on all his runs.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Beats PowerBeats2 Wireless In-Ear Headphone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these back in January. I am currently deployed in the Middle East and they are not working. First off, when I want to turn them off, they do not turn off anymore. Second, the volume buttons don't work anymore and third, there are random breaks in songs. I wish I was not deployed so I could get them replaced, but I feel I wasted alot of money on a set of headphones.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Oh so bad, I had high hopes BUT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now that I've decided to take them back for lack of volume, I still have them and other issues are coming to light. I'm not gonna say anything good about them, cause they were $150. And for that kind of price you better get sound bass and treble and all of those things. Well I will say one good /great thing about them, and that's that they are comfortable and they don't fall out when I'm exercising, due to the wraparound ears. Now, the issues: I've found that they don't hold a FULL charge (being charged on my Mac overnight) for much more than an hour. What's that all about. Also the Bluetooth connection is really poor, when I travel 6-8 yards away there's no connection, and I have to reset it. I doubt that they are sweatproof either. It's sad when you overproduce objects, the consumer gets shortchanged.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good....but they dont last long

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these headphones and after a year of regular wear and tear they began to fall apart. For $200 bucks these should last for more than a year of offer a warranty on them!

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Love them

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love music when I workout - having no cord makes it so much easier - no more treadmill accidents with a 'flying phone' :)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Not a bad product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is nice and clear, however wire is a little short for behind the neck placement. Sometimes if u have it in one ear and turn your head the rubber catches in the back of your neck.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Not worth $200

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are some $50 earbuds with a price mark up for the Beats name. I have Jaybird Bluebuds X but purchased the Beats due to word of mouth of "having more bass," so not true. I returned them in less than 4 hours, so disappointing. Pros: Comfortable Sharp looking Solid build quality Cons: Average sound quality Underwhelming bass performance No voice prompt to advise of actions i.e. "connected to device" or "power on." Cheap case Do yourself a favor and get that Jaybird Bluebuds X for a lot less.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Can use running

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these as a gift for my husband and he loves them!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    no bass

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase these wireless earbuds base on good reviews I was disappointed they produce no bass at all it was flat they were comfortable well made had to return them I will wait and see if bose comes out with wireless earbuds. The radio in my truck has better bass in it then these did.If they produce bass they would be great I own bose qc 15 headphone and bose Qc 20 noise cancelling earbuds they produce good bass will stick with bose products

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased these. Great to use when working out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Not to good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Head phones sounded great when they worked! The first time they broke, it was about 1 month of having them. One ear stopped working. I bought the extended warranty and best buy switched them out. The second time was 6 months later. The ear buds broke from the part that goes around the ear. Took them back and they would NOT take them back! So now I'm stuck with $200 broke beats. Best Buy was very rude and tried nothing to help.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My coworker was right!!! Beats are great!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My coworker talked about how great her Beats were. I agree 100%. I have never had wireless headphones and MAN are they nice!! I could exercise for hours!! Great quality and they charge super fast!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good beats headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great beats headphones the battery last goodsound2

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Hype

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to keep my phone on me so I don't lose the connection. Kinda defeats the purpose of wireless headphones. Other than that, I like them. I feel like I'm one with the hood.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wired ear headphones could easily fall off, get caught, etc. Wireless headphones are the way to go. You can get the cheap ones or just get these for a good quality product at a medium-high price.

    I would recommend this to a friend