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Customer reviews

Rating 4.4 out of 5 stars with 22293 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers regard the Powerbeats2 Wireless Bluetooth Earbud Headphones favorably, particularly praising the sound quality, comfortable fit, and wireless convenience. Many appreciate the lightweight design and long battery life, although some find the price to be high. A few users experienced issues with volume control and occasional connection problems. While some noted the bass could be improved, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1093 Showing 21,841-21,860 of 22,292 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    What brand would beat the Beats!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What brand would beat the Beats!!! High line quality. Very clear sound and perfect for workout. I can't ask for more but i'm extremely recommend it to anyone who's looking for great headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Huslinar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is by far the best money can by. I am very pleased with this head set. The main features are the volume control and Bluetooth connectivity. I would definitely recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Husband and I absolutely love these beats! We both use them while working out, and my husband uses his while on the phone and listening to music so not to disturb me when having a migraine.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Spectacular earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these earbuds for running and they did not disappoint. They stayed in perfectly didn't break from sweat and I barely had to turn the volume up. My only wish is farther connection range.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 2 out of 5 stars

    Awesome for 4 months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a father's day gift for me. I do a lot of biking and running, usually at least 5 days a week. Well, the sound and fit were great. Fit nice even wearing a bike helmet and stayed in place with running which was very important. I am very disappointed they have died just 4 months after purchasing them though... Won't turn on... Wish they had lasted longer considering how much my wife paid for them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Just what you need

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my wireless headphones. First I just needed any new pair but when I saw these, I knew these were what I wanted. They look sleek, fit perfectly & are easy to store! You will love them!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Holds a charge great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these earbuds because they hold a charge great! When wearing them for a long time they can be slightly uncomfortable but just take them out for a few minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great headphones for many uses

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones for my boyfriend who works outside nearly everyday for his job. They withstand the heat and sweat and they stay in his ears without falling out. He loves them!!

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Nice Earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good set of earbuds. Got them on sale. Would not pay full price. Earbud tips were still a little small even with the largest set. Volume could be louder.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    They sounded great. Then they broke.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sounded great and they were reasonably comfortable. This morning the left side housing broke as I was inserting it into my ear. Apple asked me for $99 to fix it. I'm kind of speechless: they lasted six months. I liked these so much I bought a second pair for my wife as a Christmas present but it's getting returned. Sorry honey.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Light and clear sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Once you find the right fit and shape they are unnoticeable on the ear. Fits comfortably with glasses

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 4 out of 5 stars

    Good headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these headphones for the gym, love the fact that they are wireless. Only thing I don't like is you have to charge the battery but they are worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    The wireless earbuds are convenient.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wireless earbuds are very practical for those that exercise. No cords to contend with, which is ideal.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Doesn't last and cannot purchase warranty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound great but dont one of my ear pieces came unglued from the main section that goes to the ear and could see the rad and white wires. Havnt mistreated sat in computer bag and used at work... Best buy was going to replace because I did have a warranty but would not allow me to purchase another warranty since they were discontinuing the warranty coverage on the powerbeats2 is what I was told by the associate and the manager. So I went with another earpiece that is not as good

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheapest I've ever seen.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Believe the negativity, I did not and I regret it whole-heartedly. After meticulously charging the earbuds only twice, the rubber cover on the earbud broke off entirely! Then after about a week and a half, I have to double tape the control/volume apparratus together because it broke apart (in half) after disconnecting it from my Mac. So after two weeks, two things broke on it and I had a disconnect beep noise interruption in the middle of a song. Buying wireless earbuds was suppose to mean that I wouldn't have to deal with broken cords...At this rate they won't last a month...And I'm not LeBron James where I can buy/get a free pair every other week because these are not what your looking for if your active and not a billionaire.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what I expected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned a pair of jaybird x headphones for little over a year with no issues until one side of them got crushed in my gym bag after falling out of the case. With that being said.......I had the warranty on them and decided to get the beats after they had no jaybirds in stock. After trying the beats out for a couple hours at the gym i was disgusted. The sound quality was maybe a 2 out of five. The fit was a 3 out of five considering they had the ear clips and still couldn't really stay snug in my ears. The biggest reason for this review is the poor bluetooth connectivity. With my previous set i could walk across the gym and have no issues. I also could use them inside my helmet on my motorcycle with no problems. The beats would disconnect within maybe 20 feet. Also if you put you cup your hands over your ears with the beats on they disconnect no matter how close you are to your phone. I will be returning them tomorrow

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great set of workout headphones!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i first used these after initial charging and outfitting the right set of earbuds, I noticed the audio delay when using video playback. So I immediately went online to do the firmware update and once I completed that the issue was gone. I've been happy every since. My only gripe I have now is that they did not come with physical wall charger, only usb connector for charging to whatever device you have for power source (and most likely powered up to charge it).

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a Water and sweat resistant

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not trust this product, because it's not a Water and sweat-resistant. my beats volume and power buttons are malfunctioning, due to workout sweat. there is no warranty from APPLE store and very expensive product $199 and its not worth it. I will not recommend this product...apple must be give the warranty for all Beats by Dr. Dre products. thank you for viewing this review.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    didn't work for me

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full disclosure - I have had a tough time finding in-ear headphone that fit my ear and will STAY IN my ear during a workout. I have actually found several at a lower price point that sounded AWESOME (Jaybird Bluebuds!), but they just couldn't stay in. So, i bit the bullet, plunked down an extra $80 and tried the beats. They have an over the ear clip, so i knew they would stay put - and they do, but they don't fit tight enough to get base to my ear... something the Jaybirds did great, WHEN they were in my ear. If you push on them, cram them into your ear, the sound quality is "ok"... without pushing on them, they sound terrible, but this coming from a guy with 4 12" subs in his car and surrounded by sound all the time. If you MUST have a "b" on your headset for vanity reasons... buy them, but if you are looking for great sound that stays in your ear... look elsewhere, and tell me when you find it, i want them too.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Look good but...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones look good and I initially purchased them to wear during workouts but as I had my phone in my pocket the connectivity between my headphones and phone was horrible. Returned them.

    No, I would not recommend this to a friend