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Customer reviews

Rating 4.4 out of 5 stars with 22293 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers regard the Powerbeats2 Wireless Bluetooth Earbud Headphones favorably, particularly praising the sound quality, comfortable fit, and wireless convenience. Many appreciate the lightweight design and long battery life, although some find the price to be high. A few users experienced issues with volume control and occasional connection problems. While some noted the bass could be improved, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1094 Showing 21,861-21,880 of 22,292 reviews
  • Rated 1 out of 5 stars

    Sweat Destroys these

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these in February of 2015. They went bad within a couple months. Apple replaced them. The replacements went bad a couple months later. Apple replaced them. They have now gone bad again and I have sent them in and am waiting for a replacement. All 4 pairs went bad after sweaty workouts on the treadmill of about 25 to 30 minutes. it generally starts with the volume buttons not working. Then after a few more workouts, the power stops working. If you let them sit a few days, they might start working again, but they will quit again or shut off after just an hour or so. If you are looking for headphones to workout with, find ones that say water proof. The water / sweat resistance of these is a joke.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    All around good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for my music, and callers hear me loud and clear when connecting to phone call. Best bluetooth set I've owned.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Price & Packaging don't match quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Powerbeats2 hoping they would provide me a high quality experience comparable to that of being directly connected. Sound quality is comparable to my $29 skullcandy inks. Highs are good, bass is lacking. The may buying feature, wireless is really disappointing. I connected 3 devices to see if it was just my Note4. When I tested with my Note4, iPhone 5s, and iPad Air the max distance I could walk away in an open room with no obstructions was 10.5ft before getting a break in signal. Complete signal loss at 16ft. If you want these for the gym or jogging your good to go. Note as other reviews have stated there is a lag on the audio when watching video. Aprox .5 to .75 sec. Think my wife was right with going with the Bose freestyle.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This are great for everything from working out to mowing the lawn to just kicking back and relaxing while you listen to some Bob Marley. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    power beats

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought this for myself for Christmas men love its great sound good bass I hear every sounds be honest (A+) five star all the way check out the review on youtub awesome.

    I would recommend this to a friend
  • Cons mentioned:
    Connection, Volume

    Rated 1 out of 5 stars

    Complete waste of money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hopeful when I bought them but after a few days I am completely disappointed. I will be returning them later today. The bluetooth cuts out consistently every few minutes and sometimes it will cut out for 5-10 seconds straight. The volume never goes very loud even all the way turned up on the beats and my phone. ALL YOUR DOING IS OVERPAYING FOR THE BEATS LOGO. If only Bose made bluetooth earbuds......

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great wireless Head phones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are Awesome and I totally recommend them. I only gave 4 stars due the bass being a little weak for me but the trade off of having wireless is worth it. I use a Samsung Note 4 and no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Solid headphones for recreational sports

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hated my old ear buds that never stayed in my ear when trying to run. These are clearly designed for activity and they are best in class.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Bluetooth ear piece is very nice . I use them in my circuit training class and I can still hear my instructor. Great sound I would recommend to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great wireless Ear Phones!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought these bad boyz at my local best buy and I'm beyond satisfied on the sound quality. I previosuly owned the 1st generation powerbeats and these still top those.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my workouts and it has been great. I use them everyday and the life on them is amazing. I charge them once a week and they last me all week.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Not bad for beats

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I generally don't like beats because of their cheaply made products but these seem sturdy enough and don't sound too bad for working out.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not so Hot

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these after I put my Jaybirds in the washing machine : ( they were great - talked into the upgrade by Best Buy sales associate and wanted to try something new - big mistake. About 32 days after I purchased headset locked up and would not charge - tried reset nothing worked. Went to the store since they were beyond 30 days was sent to Apple Store - sent in swapped out for new after about a week long process. New pair went bad in about 40 days - went back to Best Buy asked if they could be swapped out because I felt the product was not good - was told to go back to the apple store. Asked for a manager was told there was nothing they could do. Asked for the stores Apple Rep - they were unable to locate and asked left my phone number to call to discuss - reluctantly Best Buy Rep took my information - not really shocked when I never received a call back. They are back at repair with Apple and I decided to go back to Jaybirds - I am happy now just 200.00 in the hole! I am sure I will get another new pair when they are returned - but the clock is ticking on the warranty - so eventually they will end up in the trash along with my 200.00 that I should never have spent.. Sad with the quality of the product - Frustrated with customer service from Best Buy

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Bluetooth Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a great improvement from the first Powerbeats. Color looks great too. Sounds great, water resistant, can go the extra mile with me on every run.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not as good as I hoped

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had wired Beats ear buds for a while and they are great. I thought these would be as great as the wired Beats, but they are not. I do like them and I will say they are way better than cheap wired headphones. I guess it is not fair to compare wireless to wired, but I was expecting them to be the same as my wired Beats. If your over all goal is to get rid of the wire going down your back or chest, then you will like them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his beats by Dr Dre!! He couldn't wait to get home to charge them. Used them immediately. Was excited to show his friends he finally got some.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound, Stay in Ears

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge improvement over my old pair of running headphones. These hold up to intense exercise and have great sound

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Great name poor quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in May 2015 and sent to Apple support twice. One time the volume control button would not work and the second time the volume control button fell off. Since I did not purchase extended warranty I think after 12 months these will be in the trash since they most likely will not work. I would not purchase again for the amount of money I spent.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has nice sound and easy to connect. The only not so good thing is hard to put it on and keep it in place because I have small ears.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Great wireless headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a hard time finding earphones that stay in when I run. Ear buds just don't hold. These work great and they are wireless. Easy sync to my iPhone.

    I would recommend this to a friend