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Customer reviews

Rating 4.4 out of 5 stars with 22293 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the Powerbeats2 Wireless Bluetooth Earbud Headphones favorably, particularly praising the sound quality, comfortable fit, and wireless convenience. Many appreciate the lightweight design and long battery life, although some find the price to be high. A few users experienced issues with volume control and occasional connection problems. While some noted the bass could be improved, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1097 Showing 21,921-21,940 of 22,292 reviews
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Better than the majority

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these all the time and I don't have to worry about them falling out of my ear when i'm running.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Awesome headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones . Wireless so no wires to tangle or break . Great sound and awesome phone call quality .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get These Now!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I would be clever and economical by purchasing a pair of Jaybird Bluebuds X instead of these. That wasn't a pretty picture as it turned out. Rapidly went back for an exchange to these and have found them to be superior in fit on my ear and sound quality. Can't give 5 stars, though - I also experience the "lag" when watching a video, so that the sound is behind and does not sync correctly. If they fix that, perhaps with a firmware update, these get 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 4 out of 5 stars

    Great sound and awesome fit.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love not having to be connected by a chord when working out. No more falling out of ears between sets.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product, I always used when exercise, working and just hang out by myself. Very recommend this product… Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Long lasting loud earphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earphones! They're actually really loud and grip your ears perfect. The batteries actually last a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these earphones almost daily during my workout. It's you best companion. Awesome Sound Quality and easy to carry

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 4 out of 5 stars

    Good headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't really like how the fit my ear but they work perfectly fine and I love that they're wireless

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love to use these to run with as well as everyday use. Great purchase. Battery lasts me days.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    terrible headphones for the $$

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones were purchased in dec. With a 2 year replacement warranty after 4 uses quit working .took them into best buy in boardman ohio with the original receipt showing replacement insurance and they said they no longer honor that since apple purchased beats . Total B.S. what was the point of purchasing a,2 year replacement warranty . They offered to send them out to apple or I could go to the apple store myself . Very disappointed in beats products and. best buys .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    If you road bike or run don't buy these

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never write reviews but I wish I had read a review from a road biker before I purchased these. And it is possible I have a defective pair but I doubt it. I road bike 150 miles a week. I thought these would be perfect for my rides. I was beyond disappointed they have such horrible wind noise I couldn't believe it! I have to turn them up so Loud to drown out the wind it's crazy. Even at a low level I can hear the sand coming off the tires hitting the frame and the chain going around the cassette. I had my girlfriend try them running with the same result. She was as suprised as me that the have no noise canceling for 200$. They say there designed with the athlete in mind but that must mean if u only lift at a a gym. If you run or bike over 6mph I would not recommend these. I will be returning these.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her beats. They were very easy to connect to her phone. They charge fast and the battery last.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not last 2 weeks!!! Ran a few times with it and on a warm day, found out that the control started acting up. It's water resistant no more! It can not handle a little sweat! I thought it will dry up and somehow it'll be back to normal but it was just gone. I couldn't even turn it off anymore. REALLY DISAPPOINTED!!! For the hype and price, not worth it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Overall Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the gym, no cords in my way, comfortable fit, great sound, would deff recommend..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Get for working out

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these headphones to use while working out and they are the best headphones I've ever had hands down!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Good Bluetooth headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these exclusively at the gym and love them. I have no discomfort from the in ear buds.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    not worth the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the and within 15 days the mic went out. I returned then and exchanged them for a second pair and the volume control stop working. I had to use my phone to control the volume. i loved the headphone but they wont last.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Too much latency

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds were okay, though the fit wasn't quite comfortable-- I found fitting the over-ear part over my ear to be a nuisance--but the biggest problem was that the sound lagged behind the video when I used them to watch Netflix or YouTube. I exchanged them for Jaybird's Bluebids, which are more comfortable, have better sound, and have no lag at all.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Love hands free

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my my wireless earphones, easy to use and wear and they don't bother my ears like most earphones do.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    great sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, my only gripe is that only the pause, and volume buttons work with my HTC 10

    I would recommend this to a friend