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Customer reviews

Rating 4.4 out of 5 stars with 22293 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers regard the Powerbeats2 Wireless Bluetooth Earbud Headphones favorably, particularly praising the sound quality, comfortable fit, and wireless convenience. Many appreciate the lightweight design and long battery life, although some find the price to be high. A few users experienced issues with volume control and occasional connection problems. While some noted the bass could be improved, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1104 Showing 22,061-22,080 of 22,292 reviews
  • Rated 4 out of 5 stars

    Works Great, could be better

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud, clear sounds. Not the richest of sounds and you don't get super bass but for what i use it for, It works great. Can be a pain to connect at times but you eventually figure out. Battery life is okay, wish it lasted longer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Good sound, poor quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned. Yes, these are the best sounding bluetooth ear buds I have tried, but they don't sound so much better that they are worth 2-4x the money of other top buds. And the build quality was scary. I always felt like I was going to break them - especially the remote. To avoid breaking the remote, I was hoping not to use it and control everything through the phone directly. Unfortunately, they have a separate volume that always defaults to mid-level when you turn them on, which is pretty quiet. You must use the remote to adjust it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Stay Away!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this 32 days ago and now it won't turn on! The sound is excellent but considering this is priced at $199, it's a piece of junk!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Very disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for wireless earbuds that I can use to talk on the phone and use while exercising. The sound quality using the beats on phone calls is choppy. HORRIBLE. I thought maybe the problem was with the pair I had. I returned them to the Apple Store and they replaced them with a new pair under warranty. I am having the exact same problem. Yuk. Unfortunately I now have to purchase a hands free device. beats are great for listening to music. The sound quality is amazing. It's just not double duty like they claim to be.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    There Ok

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these at the gym. The sound quality is ok. it seems for me to get more bass I constantly have to readjust the positioning in my ear. I don't think there worth the money.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for fitness and gym!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just make sure to keep them out of hot temperatures and away from moister and liquids, I had to learn this the hard way when they started failing on me due to the sauna. But they are pretty sweat resistant IMO.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless for active people

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so happy with this product. I kept buying regular less expensive headphones and it just kept getting a shortage and breaking. I decided to invest into a good wireless beats brand headphones. As today my headphones haven't let me down.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Over priced

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I enjoy my headphones they are vastly over priced. It's a great device if you're an outdoors person. I bought them on sale but I would not pay the full price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useless, unreliable, and overpriced (please avoid)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product in December, I ran a marathon with it and it was just fine. Left it in the closet for winter, and I started using it again, and that's were the problem began. It first died on me, since I had not bought the replace program I sent it back to Beat (which is now owned by Apple), they send me a package, and I sent the product to them. They apparently fixed it! But the second time using it, the problem started again! The signal disconnects, while running, and never comes back! I think they broke the waterproof seal and it is just a rubbish over priced product! You avid runners out there, avoid this product!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Worked well before it broke

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked well until the cable was broken after one year use. But that might be my fault as I put it in the car in summer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke twice in 3 months!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are terrible quality! The first set broke after 1.5 months. I was using them at the gym and they stopped working. The next pair broke after 1.5 months. This time the ear bud actually fell out. I finally got my money back and bought Plantronics - BackBeat GO 2 headphones, which are AMAZING! I've had them over 2 months and love them. Seriously do not spend your money on these.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    trash

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    snapped in half within a year. Useless. These are cheaply made yet they are selling them at such a high price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds are great in sound quality. The battery life could be better for continuous use. Overall they are convenient being wireless and all.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Good sound, terrible reliability.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great for listening to music or audio books. Battery life is also great, as I have used these on a Marathon/Ultra. The problem is reliability. My original pair stopped working a few months after purchase, and then each refurbished pair that apple gave to me would last a couple months. My fifth pair just stopped working yesterday on a 7 mile run, and now my warranty has expired. If you sweat, steer clear of these.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Over Hyped, Over Priced

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are terrible. I know with Beats that you're buying the name. I was prepared for sub par sound with more bass punch. I've had other Beats products and that's what I got. I bought these for the gym. At the time there weren't a lot of options for high end wireless buds. The way that they're made, they don't completely seal into your ear like the other wired models do. Upon further reading, that is by design so that you are aware of your surroundings. That's good and all, except that with earbuds if they don't seal you lose all the bass. Kind of defeats the purpose. Jaybirds, Sony and several others have come along now. I would suggest any of those over these. Sub par sound, no bass, no noise cancellation, uncomfortable fit that kept falling out. I'm done with over hyped Beats products.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    You're buying a name ONLY !!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk !!! The sound was aweful and no better than the $10 pair I wear to cut the grass with. While the headphones are a quality product this is pure garbage. Took them back immediately. Best Buy informed me that people are bringing these back in droves and they will no longer offer a BB warranty as the craftsmanship is substandard and they were losing money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love these headphones!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great for everything. Both my husband and I have some and they are great at the gym, or when I'm doing dishes at night and the kids are sleeping, or playing loud with daddy :)

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Impressive at all

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband give it to me for this Christmas an i was really excited of having Beats headphones. At the time to check the sound , the quality is almost the same as any regular headphone; besides that ,the headphones that comes with the samsung galaxy phones ,sound even better than these Beats. Resume, too much money to expend on a Brand, it is only a name. Don't waste you money........I will definitely return them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    keep breaking!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not on my 3rd pair of these because they keep not turning on anymore after using for less than a month. Luckily best buy replaces them for me but it is time consuming!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Uncomfortable!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's a hard plastic piece that holds the earbud that is very uncomfortable. The bud didn't fit in my ear tightly. No matter how much I'd like them to work they're going back.

    No, I would not recommend this to a friend