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Customer reviews

Rating 4.4 out of 5 stars with 22293 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers regard the Powerbeats2 Wireless Bluetooth Earbud Headphones favorably, particularly praising the sound quality, comfortable fit, and wireless convenience. Many appreciate the lightweight design and long battery life, although some find the price to be high. A few users experienced issues with volume control and occasional connection problems. While some noted the bass could be improved, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1108 Showing 22,141-22,160 of 22,292 reviews
  • Rated 5 out of 5 stars

    Awesome Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been thinking about buying these for a while now. Needless to say I am glad I did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course Apple never fails, great product! This gift was perfect for my active brother

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got it as an open box but so far I have no problem,it's been 2 months and I'm loving it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Had higher expectations

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really excited to try these, but I didn't fall in love with them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Price. Great headphones. Cool color. Got these at black Friday for half price

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    $200 For No Bass

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im returning these powerbeats for $200 bucks their just really sound loud noise cancellation loud but none of that premium sound no Bass ive used LG wireless not sure of the model but they sound better. Dnt buy it just cause of the brand because thsts exactly what there selling loud headphones with NO BASS

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good item

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very nice I use it daily. It also was at a fair price

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Exceptionally Bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, these were exceptionally bad. I wanted these mostly for running and being at the gym, and as many other reviewers have noted - I could barely hear my music over the sound of traffic, wind and general gym noise, no matter which earbud size I tried to use. Audiobooks were exceptionally bad to listen to, couldn't hear a thing! After about 6 weeks, they stopped connecting about 60%of the time, or would connect and then lose connection after about 20 minutes. So sad I wasted my money on these.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am getting this for my wife as a gift and Beats is my favourite product :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with my Bluetooth wireless headphones and I got it for a good price too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for athletes

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed the speedy service .product is great and will definitely get it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase for my husband. He loves them and uses them daily. No complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Prodcut

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality sound with comfort wearable while working out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Read this!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok. But then at times its it not ok. But I would recommend to someone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for wireless headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them and had no problems, one of the best headphones I've ever had!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome. I use them everyday and they are completely worth buying!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love them, I plan on getting an additional pair for my wife.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Powerbeats wireless2

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I just wanted to mention I have been a long time user of Apple products from owning several different models of the IPhone, IPad and Mac book pro which have always preformed flawlessly for the most part. Customer support has always been quick and easy. In May of 2015 I had purchased the Beats By Dre Powerbeats wireless headphones for $199 from Best Buy. well as of a couple weeks ago they decided to stop working 1-2 months after the warranty expired (wont charge or turn on). Also wanted to mention the headphones were packed away in or storage unit for 8 months out of that 13-14 month period due to us selling our house. So I contacted Apple customer support about this issue using the chat option and was informed that I would need to pay another $99 for these headphones to be serviced! So now I will have invested just about $300 into headphones that I maybe used for 5-6 months out of the 13-14 months I have owned! I just wish Apple would stand behind their products a little better in regard to their products failing after very little use, expecially since I have invested thousands of dollars into the use of multiple products of theirs for my family and myself. I don't foresee purchasing another pair or similar products from Apple.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a pair already. I bought these for my wife. And she loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphone and looks so sporty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphone with good size for gym plus it looks so modern as well.

    I would recommend this to a friend