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Customer reviews

Rating 4.4 out of 5 stars with 22293 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers regard the Powerbeats2 Wireless Bluetooth Earbud Headphones favorably, particularly praising the sound quality, comfortable fit, and wireless convenience. Many appreciate the lightweight design and long battery life, although some find the price to be high. A few users experienced issues with volume control and occasional connection problems. While some noted the bass could be improved, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1115 Showing 22,281-22,292 of 22,292 reviews
  • Rated 1 out of 5 stars

    Don't buy it! Off sync when watching videos!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio is off sync when watching a video. I contacted beats to inquire about a fix/update and they told me to return them. I would NOT RECOMMEND these! For $199, they should work for music and videos!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    worst

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these back in May for regular workouts. They have broken twice. Only good thing is Apple now owns them and will replace them for free. Hoping the third times the charm.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sucks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after using for 2 months! Not worth it. I bought a different set of wireless earphones for about $30 and it works just as good. It's been 5 months and it's still working.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    horrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    horrible headphones...dont buy them this is my 3rd pair and alreadry broken again in less than a year. charging sucks and doesnt turn on or reset!!! stay away

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage, They just hang on your ear?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Things things just like hang on your ear. You can hear all the gym noise and conversations around you.. Worst headphones ive ever tried.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    sucks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound sucks. The fit is horrible, they are uncomfortable and not worth the price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sucks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are not sweat proof so if you sweat a lot from you workouts DONT BUY THEM. Had 3 pairs replaced by apple

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just awful. Just plain ole awful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible item. Had to replace 3 times in 2 months and still having problems. Thanks for the bait and switch Apple

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Powerbeats Worthless

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second pair to break. The first stopped charging this last one the Bluetooth stopped working. Garbage.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sadly not surprised

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 weeks after purchase and they died - no power, won't charge, nothing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    SAD

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop working after one workout session, NOT Satisfied at all..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke after 2 months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    broke in 2 months. Best buy customer service awful

    No, I would not recommend this to a friend