Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 22293 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the Powerbeats2 Wireless Bluetooth Earbud Headphones favorably, particularly praising the sound quality, comfortable fit, and wireless convenience. Many appreciate the lightweight design and long battery life, although some find the price to be high. A few users experienced issues with volume control and occasional connection problems. While some noted the bass could be improved, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 635 Showing 12,681-12,700 of 22,292 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great set of Bluetooth headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luv it since I got them, very easy to set up and works well, really good sound for a Bluetooth. Got them to hook up with Apple Watch and it does that beautifully.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Girlfriend loves them

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and she can run with them in, which is impossible with most phone headphones that come in the package. If you are highly active, these are great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality. Sometimes the bluetooth does not connect then I have to turn it off and then turn it on and it works tehn.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even tho there were complications with my package arrival, Best Buy acted quickly when I called and settled things great. Quality is beyond my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most earbuds won't stay in my ear. I am pleased with the fit of these. I also like the fact that you can answer phone calls & carry on conversations easily.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound but....

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound amazing but the ear bud broke off of one of them after a year of having them. Otherwise they have been great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Poor quality materials

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought the wireless buds and the headset for my son. Have had several within the past 5 years. Have had to send them back each time because they start falling apart. On the upside, the sound quality is good and they have replaced the defective product with a new one each time. Just have to make sure it goes back before warranty expires or you're stuck. Hopefully Apple will do a better job on workmanship.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Earphones!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones are awesome! I really like the sound. The only thing I wish was different was a button to advance through the songs in addition to the volume.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones sound great, only concern is i wish there was longer battery life. That said they last about a week used for an hour a day, so still good there.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    LOVE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE these headphones. they have great sound quality. the case to keep it all together is nice and small and fits well in your pocket, car console or purse.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great as expected from Beats. I have not tested many other in ear headphones, these do deliver great sound. I recommend for this style. Nice compact case.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    They break way to easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound and the fit but this is my second pair they are way too temperamental first pair quit working now this pair the volumn button has come off so I'll have to return these to. I tried being es\xtra careful with thsi pair but after all they are suppose to be for sports/running.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product, great buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about spending so much money on a product but Its worth every penny and i think if you work out or just a really active person you should buy it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound love them

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great view but the service at best buy was not very good. Girl at register threw a fit and the beats when I told her they were on sale and argued with me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a big fan of Beats and the wireless ones are great for running on the treadmill. They are not as loud as the wired beats but the sound is still great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works wonderfully

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my son but my husband uses them as well. It looks like i should have gotten 2 pair. Will be back to get another because they work so well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    For anyone on the go

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my daughter, I have a pair myself and love them. Perfect for her because she's always on the go with school, sports, and other activates

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Work great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I have read mixed reviews on these I must say that these works perfect. The sound quality is excellent. I would also recommend downloading the Beats App as well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love Beats

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my beats! They're so comfortable and I don't have to worry about pulling on them. I love wearing them for my workouts. I would recommend them to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best wireless headphones for the gym

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery lasts a very long time and the quality is decent, not fantastic but Bluetooth has never blown me away with any wireless headsets (even Bose).

    I would recommend this to a friend