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Customer reviews

Rating 4.4 out of 5 stars with 22293 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers regard the Powerbeats2 Wireless Bluetooth Earbud Headphones favorably, particularly praising the sound quality, comfortable fit, and wireless convenience. Many appreciate the lightweight design and long battery life, although some find the price to be high. A few users experienced issues with volume control and occasional connection problems. While some noted the bass could be improved, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 653 Showing 13,041-13,060 of 22,292 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one for myself and two more for gifts. This type of sound quality is what I was looking for, glad I found it in Powerbeats2 Wireless.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless
    Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Skips out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freedom of the wireless headphones is great. When they work, they are great. Unfortunately, they skip out frequently. My phone is in my pocket, not 2 feet away, so I know it is not a distance issue. Very disappointed. I haven't used them as much as I thought - and actually forgot about them until too late to return.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great sound and durable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Beats Sports Headphones since they came out and have no problems. They are are durable and continue to sound great over time.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 4 out of 5 stars

    Small compact great for working out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great for when u r working out or jogging....I also like using then as a Bluetooth when I get a call

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fran1987

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these earbuds because I was tired of the hanging cord of my other earbuds. These are great. Nice sound and very easy to manage.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great sound and comfortable to wear all day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to workout but still hear what's going on around me. They work great, last all day and don't hurt my ears from wearing them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Powerbeats Wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones work great and stay in my ears. They're also very comfortable and the wireless connectivity makes them very convenient.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good headphones. Wish they would be a little bit louder. And noise canceling. But good for wireless headphones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    These are great head phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great headphones I would suggest anyone purchase this item that thinks they need them I is a good product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well for starters I had to rate one star because zero stars is not an option. These headphones SUCK! Do not buy, you will just waste your money. I am currently on my third set. Contact apple and all they will do is send you a new pair. Contact best buy and all they tell you to do is contact apple. Then when you ask for a refund they tell you NO! So basically when your one year warranty is up (you cannot buy geek squad on these because they suck so bad) you're out 200$. This product along with apple, and best buy have lost a customer for life. Sincerely, A customer who will never step foot inside of a Best Buy store again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Hated them, took them back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible reception and signal strength, over bottomed-out sound, uncomfortable after 30 minutes. Terrible. Returned them within a week. Got the Jaybirds Bluebuds X. They're 70-ish dollars less, sound more balanced, have SIGNIFICANTLY better reception/signal strength, better battery life, better comfort. Better everything. Seriously, stop wasting your time with these. You're buying the name, without the quality.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    excellent sound-great range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    priced rather expensive but you get what you pay for-great product for the brand name, love the sound quality, good range for wireless buds

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Connectivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best pair of headphones I purchased. You would think with the name and the price, it would be great, but every time I connect it to my iPhone, it's always a 5-10 min process. While my Bluetooth is always on, the headphones never connect. I turning on and off the Bluetooth and the headphones to try to connect. Always an issue with that, so I don't think it's worth $130 to buy this.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for running and sounds terrific. Only wish was that the battery lasted longer for those long runs over 6 hours.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really have enjoyed the Beats earphones. It is so nice not to have to untangle cords. The sound is great too especially for hip hop songs.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones, Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wireless headphones are the best out there, beautiful sound and never any problems with Bluetooth. Would recommend, really great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought these headphones were better than I expected even after having read through many reviews they still were better than I thought!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have now bought 3 pairs of these as every time I purchase one of my kids steal them. Needless to say, they are a great value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Decent....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great ! Set-up is a little cumbersome - small buttons make things difficult. Good for people on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Sound and Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked Beats for the descent sound and quality. Never had an issue with the other Beats headphones. Price at Best Buy was the best around.

    I would recommend this to a friend