Customer Ratings & Reviews

the quality of the beats is ok but the sound is poor, I didn’t like that wasn’t base on the headphones.

To start, I bought a pair of these headphones at the very beginning of June. Immediately, they failed to turn on which should've been the first warning. After finding a forum filled with complaints over the same issue, I found out how to perform a hard reset (hold the power button and mute button for 2 minutes). This worked but for some reason the headphones failed to pair at all. Kept getting a blinking red light it thus it remained as a paperweight. Updating via Beats Updater didn't help at all either. I returned immediately to Best Buy and exchanged them for a new pair. The new set I received turned on just fine and they've worked great for what seems like 2 1/2 months. Use is limited to 1 hour per day while on the treadmill or bike. Today was different because they simply stopped working. They won't turn on, they won't reset, they won't do anything. I'm hoping Apple Support will call me tomorrow as scheduled in an attempt to resolve my issue; if they offer me the opportunity to try another set I'll take that. If they offer me a replacement pair, I may not even take them up on the offer because these headphones are just not worth it.

I bought these on sale and I thought that because these had the MOST reviews and are beats... i was getting them for a great price. so I splurged and was very disappointed. After about 10 minutes or less the hook around the Ear becomes incredibly painful I had to keep readjusting to relieve the pain. I returned them after 2 days of giving them a shot.

It's too expensive for the sound quality you get from it when you listening to music but my wife is happy with it so I'm good.

was not impressed with the sound quality compared to billboard wireless earphone that is a lot cheaper

The sound is not as good as I expected. Thin sound, lacks bass. I have cheaper bluetooth headphones that sound better.

These headphones work great. However the charging cord that comes with the headphones is way too short to be effective.

The headphone is uncomfortable and difficult to don, although the quality is relatively acceptable.

The wireless function is great, yet for me, they still feel hard and clunky. Left ear keeps popping out.

These are great headphones. The sound is amazing and blocks out outside noise.

Pretty good for any device to pair. Cord is kind of short which makes it a lil difficult to use.

I have the 1st generation headphones and I bought these as a backup. Not the same quality as the 1st series.

I’m not a fan. Audio quality is the only good thing about these in my opinion. The stiffness of the material that wraps around the ear made for a painful wearing experience. Will not use again. I’ve bought an off brand for $20 that I prefer… seriously.

Tried online returns but no options that did not require shipping charges. On hold for extended period then left call back. On hold againand when finally got agent. Was told "that dept is closed, call back tomorrow". GAVE UP! Resolved in 3-4 days by Apple. Product seems great now.

They were $150 and you can get the same quality headphones for half the price with the lg tone headphones that are Bluetooth.

I owned some solo beats pre-Apple, from 2014-15 and the quality of the headphones seemed a lot better quality.

Beats earbuds did not work with my Iphone 5. There was a problem with receiving a signal during wear outside of my residence. As a runner, the lack of a connection made the device unusable. Swapped the first one for a second one and I experienced the same problem. Later purchased a cheaper brand of earbuds from a sporting goods store and I experienced an excellent reception with no problems with the signal.

Sound is not good for that price tag and the quality also is not that good for working out...

This Product is good if you like to workout a lot The sound however is not as loud as the beat solo headphones

Love the sound but not the comfort. We decided to go with the larger set of Beats.