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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 28586 reviews

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Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are satisfied with the Powerbeats3 Wireless Earphones' sound quality, comfort, and secure fit, frequently praising the long battery life and wireless convenience. Many appreciate the lightweight design and enjoy using them for workouts. While some found the price to be high, the overwhelmingly positive feedback centers on the exceptional audio experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1369 Showing 27,361-27,380 of 28,581 reviews
  • Rated 1 out of 5 stars

    Vastly disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound on these is no better than the sound on the 8.99 Wireless earbuds I got at a discount store. The sound is lacking in the depth and layers I normally hear in higher quality earphones, the ranks within which Powerbeats claims to be. Additionally, the case is useless. It’s made of soft, flimsy rubber and you have to jam the earphones into the small opening to get them in or out of the case. Also, you can’t close the opening, so dirt and dust get into the case and earphones. Don’t waste your money!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Amazing battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is amazing but volume controls stop working after 3 weeks. Sending it to apple to repair. I don't think they are good for running.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not purchase these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are horrible. I fully charged them and used them to run maybe 3 times for a total of 2 hours. I went to turn them on a day later and nothing happened. No red light no charging light. I know have to take them back in less than a week.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Beats 2 are better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Calls are horrible with distortion. Case is flimsy and does not protect the product. Very disappointed in this purchase. Beats can do better and stop going cheaper with quality.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommended at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones were working fine after a week. After that they started to stop working. For instance the beats wouldn't connect anymore to my phone and every time i tried turning them on , the lights would turn on and blink and then immediately turn off. I went back to bestbuy to get a new pair and give them a chance again but it happen again. I wanted to get my money back but too bad the refund date was over due now am stuck with this awful headphones. Trying to see if i can get a refund from Apple or atleast exchange them .

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Just ok.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were not great. I tend to have a critical ear and if you are looking for real sound quality, look for something else at this price.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good for a run

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These head phones are good for a nice run but not the best for intense training session. It doesn't block out ambient noise. I will stick with my Studio Wireless for my training sessions.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    2 Strikes You're Out!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely disappointed with online ordering from Best Buy. 1st refurbished beats powerboats wireless earbuds by Dr. Dre faulty, sound couldn't go loud enough to hear & wouldn't stay charged, I easily returned item to store and ordered the same item from clearance online, item arrived faulty with only one earbud working. I made an easy instore return but very disappointed with best buy. Now Worst Buy. Ended up buying same item at Costco with no issues.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    These are a piece of crap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered these and less than a month later I was sending them back for a repair/Replacement!!! I then received the replacement and less Than 3 weeks later was sending them back AGAIN for a “Repair/Replacement” I asked for a refund was told that wasn’t an option was told I’d receive another replacement!! So after paying well over $100 for a product I was only able to use 2 different ones about 2-3 weeks each!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For this product to cost so much it did not perform as expected. The power button went out twice and it wouldn't connect.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    disappointed again with Beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not like them. returned them within a week. didnt fit my ears correctly and the sound was sub-par in my opinion. i got bose instead and am very happy with them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am currently on my third pair of these things. First pair of these lasted about three months until they just stopped working all of a sudden so I had to go to the Apple Store then Apple sent me a replacement pair. The replacement pair they gave me broke a week later. I sent those back and now I am on my third pair. The only reason I continue to get these is because they are under warranty for one year from the date of purchase. Buy the JBL Bluetooth wireless headphones they are way better than these and much cheaper.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the premium

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is sold at a premium over other products in this category. It's supposed to be the ear buds for workouts. My experience, however, is that 4 months after purchase I started to experience connection issues and static sounds followed by no sound at all. I'm working with their repair department now and hoping that the sweat damage can be repaired or replaced. I would not have purchased this much of a premium if I knew I would be replacing the unit every year from sweat damage. They only cover one year for sweat damage.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    they are ok for sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought these 3 months ago and already having issues with them like they turn off themselves after about 2 or 3 minutes of usage...i paid $175.00 for these .........

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    There’s a reason they’re so cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I typically wear apples ear pods. I was looking for something to supplement the ear pods so I bought these thinking the beats brand was strong and these Bluetooth headphones must also follow suit. Boy was I disappointed. While I don’t have sensitive ears whatsoever, these headphones started hurting the ears after ~20 minutes of wearing them (even with the smallest ear plugs attached). Do yourself (and your ears) a favor and just spend the money something better.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Second set of Powerbeats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my second set I've purchased for my son. His first set just stopped working after 4 months. This pair quit turning off after a week. I returned them. Not good quality

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are hard to adjust and a little big on my ears. Great sound, but when the are close to needing to be charged only on bud will play.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is very poor for the expensive price tag. I bought these to avoid paying the high price of AirPods and I wish I would’ve just got those.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    eh

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thwy were good while they lasted (which wasn't very long). trying to repair them was a hassle, went with boss instead

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    So-so sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are ok if your just a casual user. The sound quality is OK but not great. I ended up giving these away and went back to my jbl/um earbuds.

    No, I would not recommend this to a friend