Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 28586 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are satisfied with the Powerbeats3 Wireless Earphones' sound quality, comfort, and secure fit, frequently praising the long battery life and wireless convenience. Many appreciate the lightweight design and enjoy using them for workouts. While some found the price to be high, the overwhelmingly positive feedback centers on the exceptional audio experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1397 Showing 27,921-27,940 of 28,581 reviews
  • Rated 1 out of 5 stars

    Hard to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure the earbuds would have been great, if I could have charged them. The only way to charge them was directly in the wall with an apple square. Not user friendly at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was given a pair of beats as a gift those lasted 6 months. I returned those and upgraded to beats 3 and those died in 13 days!! I wouldn't recommend this product at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    If you have extra money lying around...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know which was worse - the Dr. Dre wireless headphones or Best Buy not replacing them after two months! Shuts off in 30 minutes after a full charge.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Power!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally have ALWAYS been a fan of beats, since the day their existence was introduced to the world. So speaking as a fan, I LOVE THEM! The sound is beautiful, the quality is exceptional, the strength and durability is great, almost everything about these wireless fitness earphones are incredible! Speaking as just a regular customer (Without the fandom) great product! Only issues are, if you have them on for too long they can begin to greatly bother the behind area of your ears and the one wire can become quite bothersome. You have to really find your comfort zone with that one wire. Other than those things (which are actually small things) the item is great! Especially the battery life! Lasts days! Just one hour of charge gives the powerbeats 3 hours of life.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beats headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the sound but very uncomfortable the minute I put them on. I use them for golf and play 1 hole and had to take them out. My ear was in pain from them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Major charging issues with this device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The head phones kept loosing their charge prematurely and would not stay synchronized with my iPhone 6 Plus. The problem continued even after I reset them numerous times.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheaply made

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my daughter. The ear hook broke because it is cheaply made. I would not recommend nor would I purchase again. NOT worth the money....

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    they break easy

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you use these to workout and sweat they will break in a short time and best buy doesn't replace this product. This item is not worth the cost.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Move along nothing to see here.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. Sounds is very soft at full volume for somethings and ear drum blowing loud for others. Extremely uncomfortable too.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst conditions

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy sold me used beats that stopped working right after. In horrible conditions. No function whats so ever.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid at all costs

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete garbage. Worked ok for about 4 months then wouldn't charge. Used while exercising so maybe sweat is the reason...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not charge after first charge. Used it once. Returned it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for movies.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible sound for anything but rap music. Terrible for movies, video and classic rock music which is their primary use for me. Returned to store.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 4 out of 5 stars

    Recommend for those who workout!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good pair of wireless headphones. I do believe with all the wireless headphones out there these are slightly over priced but not by much. I run a lot and workout on a regular bases. The important things I was looking for were that they don't fall out, loud music, and long lasting battery. These beat headphones surpassed my expectations in all those areas. The sound quality isn't the best on the market but they do give a nice bass which keeps me motivated for working out. My workouts are high intensity. With all the moving/jolting/sweating the headphones remained in my ear. I have the wireless iphone headphones and I have to constantly be poking them back in. I am overall happy i purchased these and will continue to use them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Meh

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only lasts about 15 minutes after a full charge after only 8 months of owning them. I expected more at this price range.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not For Working Out

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you sweat a lot while working out, this is not the product for you. Keep searching and look for water resistant. These will stop working after one good sweat session.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Really good earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long lasting. Have had these earbuds for 5 years and it still works really well. I workout with these and they dont get in the way at all.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Headphones are defective

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the headphones on 5/29/2020 and use them while working on 8/11/2020 they won't fullycharge and I want my money back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned them for the Beats X model. The earbuds were killing my ears. I tried to make them work. Not for me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Comfortable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well they lasted three weeks then the in-line switch for the volume and answering calls quit working I already have to send them back for service I would not recommend.

    No, I would not recommend this to a friend