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Customer reviews

Rating 4.3 out of 5 stars with 11173 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

83%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 384 Showing 7,661-7,680 of 11,173 reviews
  • Rated 3 out of 5 stars

    Eat buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, ear pieces are not as comfortable in ear as airpods

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xmas gift for family member who lost her iPODS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was purchased as a gift and so far we have heard no complaints about its functioning as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air pods

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never leave home without my AirPods. They work wonderfully. I love the fact that they are hands-free for me and I never have to let it be known that I’m on the phone with my hair down.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lasted 5 months

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are amazing but after so long they go bad. I randomly started getting static in the left one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product and Budget Friendly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our sod wanted apple ear buds, but these are better as they are easy to use, charge and more budget friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice ear buds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave these ear buds to my granddaughter and she loves them. Every time I see her she has them on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice sound quality and isolation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son's Xmas gift. They are about 90% of the performance of AirPods Pro at 1/3 the cost. My only regret is that they are in his ears way too much.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound, airpods better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, airpods have much more practical features.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    There alright if on sale

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great but battery sucks big time, off brands have better battery

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Does the job

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price of these headphone they’re okay and that’s as far as it goes. They get the job done but they’re nothing spectacular. Sometimes they have a crackling effect that makes no sense at all, but it’s of rare: these have fallen out at times when working out and it can get frustrating.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not so good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think these are a little overpriced for what you get. Sound quality isn’t as good as the Apple earbuds. These are sorta hard to get into the charger as well, they have to be turned a certain way to go in. Case is also on the big side

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Another apple product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected the bass to kick in since it’s freaking beats by dre you know but, now you can definitely tell its Beats By Apple smh. This is a airpod pros replica but a better case and they can potentially stay in your ear. What really sucks is the call quality. I feel like Im Courage the Cowardly Dog when Im trying to explain something to someone on a phone call and they constantly say “HUH?? HUH?? WHAT??”

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible Product would disconnect to phone would not recommend to anyone……….

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent! Thank you!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. I met Beats Studio about 2 years ago. They have become a priority and requirement for my regular audio activities. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend I tried other brands before but this is the best My granddaughter she’s happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing EarPods … better than my Apple. Quick connect great battery life and quality sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get some !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don’t have any you better get you some you won’t regret it honestly your missing out

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a Best Buy shopper now

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my wife on 2/25/25, she really like them. Around 3/10/25 the left earbud stopped functioning perfectly, it had a garbled sound emitting from it constantly. We did research and tried to reset them to no avail. Due to my work schedule I was not able to take them back until 3/17/25. The manager would not override the return. I was hoping to get a refund then upgrade to the Studio Pros, but with no override it meant no upgrade. I only had a 15 day return policy and I was 6 days outside of that. I looked up and added up my past 2yrs of purchases and found out that I had spent over $5600 since Feb. '23. That will be the last $5600 I spend with Best Buy. Other retailers have a 30 day return policy which I feel is fair. Yes $5600 is not a big deal to Best Buy, and apparently neither is customer service. I will use Best Buy from now on as a research only facility and make my purchases elsewhere.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound but not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly expected more from this product. quality good not excellent

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound quality, connecting and battery life of these is subpar compared to the apple AirPods. also, they fell apart after about 6 months of use, which has never happened with apple AirPods.

    No, I would not recommend this to a friend