Customer Ratings & Reviews

I bought these and the color was not as pictured. I took them back to exchange for a different color and Best Buy would not honor the price I paid. I even showed them the price I paid at another merchant because Best Buy is always stating they price match and they would not do it. It was an even exchange but they had gone off of sale at Best Buy the day before.

A definite downgrade from Solo 3s which were the best in the Solo line. Sound is more tinny and garbled. Brought back after one day of use

Been waiting for my order to be filled for a week now my first order was missed delivered and they have been giving me the runaround for a week now and every time I call to check on it they give me a new story and as today it have been a week and still waiting if you don’t have to order from Best Buy and can get it from Amazon and guarantee to get it please do so

Took product up to Best Buy on Decatur for them to give me the run around. Ended up taking product to apple for repair.

They were ok, the color was not pink enough for me! The sound was not loud enough for. I returned.

Sounds good, but for people with long hair is unconfortable , my kid soesnt want to use anymore

The product was fine. It was a christmas gift for my daughter, whose house in Altadena burned down on 1/8/25, with the headphones inside. She lost everything, including the headphones. Although I bought 2 years Apple Care, neither Apple nor Best Buy would replace or help. And although Best Buy SAID it would refund the $30 for apple care, it did not, and i have not heard anything further. I will not be shopping at best buy again.

They lasted about a month before the sound of static became overwhelming.

I never got my package I called back to you at refund. They can’t give me my refund. I would never shop for Best Buy ever again.

The beats would not connect with phone to talk but the music played well. Took them to Apple and it was a defect pair and they are replacing them

I bought that headphones and it only lasted working properly 2 months.i could only hear from one side. I called the seller and only got the run around.

They didn't last very long; the left earphone failed. I could have just had a defective pair, but regardless, given their cost, this isn't an excuse. I would not repurchase Beats.

Mediocre sound quality, hurts my ears after a while. Fine for the gym

On side does not work anymore not to sure why. I know she loved the gift but one side no longer works

After a year the sound in left head set went out. Does not recommend

Did get a deal an the young lady who help act like she did eant to be there

I’m sure these work just fine but thought they would be bigger then they are. Barely fit my kids head. Super small. Would recommend for a younger child or small headed female but not the average adult. Get the bigger ones!

These headphones felt so cheap when I took them out of the box, that I did not even bother charging them to use. I immediately returned them.

The Beats Solo 4 are a big step up from older models. The sound is balanced and clear, with enough bass to keep music exciting without overwhelming vocals. I love the 50-hour battery life and the quick charge feature, which makes them super reliable. The foldable design is lightweight and stylish, and Spatial Audio adds a surprising level of immersion. They don’t have active noise cancellation or water resistance, which would have made them perfect, but for everyday use they’re comfortable, dependable, and a great mix of style and performance.

Not a fan of how they fit. They sit on top of my ears instead of completely over and around them. Would rather have earbuds or over the ear headphones since I need them for long sessions.