Customer Ratings & Reviews

I am not sure what to rate . Bought them as gift for my son for Christmas. He was happy but said one side stopped working. Took to Best Buy and limited manufacturer warranty, they noted they were not dropped / breakage or water damage so will need to wait 1-2 weeks to await reason of malfunction/ defective and if will be covered or need to pay for fixings. I expected better quality since my son has 2 pairs a $30 pair and this one yet the cheap one is still working. Maybe I got a defective one, so hard to give a precise rating as used for about 2 months. I will know in about 1-2 weeks.

These are some of the best headphones that I have tried. The only problem is that when I try and switch from my iPhone to my Mac the transfer isn’t as seem less as with the AirPods.

Best speaker i have ever had. I love it. The sound system is great!

Started out okay. Ear pads are different now than previous models so they dont fit my ears right. Now the left speaker has gone bad and has a buzzing noise that i cant ignore so no longer use. Beats were supposed to be the best. My old ones were and are still so much better at 5 years old.

GOOD SATISFIED WITH THE BEATS ONLY THING IS THESE ONES I PURCHASE I THOUGHT WERE NOISE CANCELING BUT IT IS NOT

We got the Christmas 2024. One side of the headphones doesn’t work.

Had to have these and was let down instantly. If you’re a gym girly the sweat just builds up around your ears and causes breakouts. Maybe not for everyone but that’s what happened with me

Employee forgot to asked me for the warranty on the product

i expected more out of Beats. I only had these for about 6 months and one ear has already quit working

It was my second pair of beats and it broke the same way as my first one… the right side stopped working and I don’t even own it for two years yet. Choose a different brand!!!!!!!!

trash, I buy them for my 2 kids 3 times and same problem over na over again . plus 2 pairs I bough on line best buy came from other seller and they say year warranty is up because of when they bought then from apple they are trash

The ears pads are uncomfortable. They are definitely ON ear not OVER ear which I didn’t find out until too late.

These were the worse headphones I've ever owned they were extremely tight and I don't even have a fat head . Really uncomfortable . The battery life was amazing though

I already own the Airpods Pro 2nd Gen - I got these because I prefer over ear instead of in-ear. I have no idea how this is worth 200+ compared to the pro's. I had max volume on the headphones and my phone - sounded so low you could barely hear it. The quality is awful too - nothing about this screams quality. The color is not true pink, it's close to a gray/white. The buttons feel wonky and cheap and the mic for calls sounds like complete trash. You can hear all background noise not including that the phone call was super low even at max volume. Since Apple bought Beats they have not been the same.

Audio is not that great,However, they are not known for comfort during extended wear, lack active noise cancellation

The sound quality is excellent! Unfortunately they are very uncomfortable. They feel too tight/small. Probably great for a kid.

The issue I had with these Headphones are the earpiece is too small and uncomfortable.

Although they look nice and have a nice feel they’re not ideal for working out. They often slip if I’m doing anything outside of simply walking. Also the sound quality could be better both bass & volume are mediocre. I’ll be purchasing another set soon hopefully better quality.

These are decent but they're too small. My kids would like them,

The sound quality was not that good and the battery life wasn’t that long