Customer Ratings & Reviews

Sounds good, but for people with long hair is unconfortable , my kid soesnt want to use anymore

I’m sure these work just fine but thought they would be bigger then they are. Barely fit my kids head. Super small. Would recommend for a younger child or small headed female but not the average adult. Get the bigger ones!

Honestly worse headphones for the gym. It slips off easily. The sound isn’t even that good. I can still hear others/ noise.

Mediocre sound quality, hurts my ears after a while. Fine for the gym

These headphones felt so cheap when I took them out of the box, that I did not even bother charging them to use. I immediately returned them.

These are AMAZING! I am so glad that I found these on Best Buy's Website... They are comfortable, drown out all the background noise, and even look pretty. They were an open box item - great price and basically brand new!

Not a fan of how they fit. They sit on top of my ears instead of completely over and around them. Would rather have earbuds or over the ear headphones since I need them for long sessions.

They didn't last very long; the left earphone failed. I could have just had a defective pair, but regardless, given their cost, this isn't an excuse. I would not repurchase Beats.

I bought that headphones and it only lasted working properly 2 months.i could only hear from one side. I called the seller and only got the run around.

Took product up to Best Buy on Decatur for them to give me the run around. Ended up taking product to apple for repair.

Do not purchase mine have stopped charging after a year.

I never got my package I called back to you at refund. They can’t give me my refund. I would never shop for Best Buy ever again.

they are too small for my ears. And after 30 min of wearing them, my ears hurt from the pressure of it being tight.

Horrible service from Best Buy customer’s service. Headphones never arrived, store used a roadie for delivery. Proof of Delivery from roadie was from his car across the street. Call Best Buy at least 4 times to file a complaint and was turned down every single time. Their resolution was to look for local law enforcement. Will never buy again from them. Really disappointed and upset with my purchasing experience.

Worked fine the few times I used them at the gym. Now I can’t turn them off and they are stuck in pairing mode. They keep trying to pair with any device that is close to them. I had to take them to Apple to see if they can fix them. They are probably going to send me a new pair. Too much money to be spending on headphones that only last a few uses. SMH.

I bought this to listen to the TV at night and it wasnt a good match. Couldn't control the sound easily.

Terrible fit, questionable sound, I returned then I would have bought the Beats Studio Pro, over ear if I had to do it again.

They lasted about a month before the sound of static became overwhelming.

When I bought my 1st pair of earphones, immediately I tried them on before leaving the parking lot and sadly they were defective. The entire left earphone did not play any sound I went to return this pair and the second pair had the same issue. I sat in the store for an hour asking to replace the earphones and they refused, telling me it wasn’t possible. Ultimately ended up leaving with no earphones, displeasing service, and a refund.

On side does not work anymore not to sure why. I know she loved the gift but one side no longer works