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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.7 out of 5 stars with 6470 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the product's excellent sound quality, comfort, and long battery life. Many also appreciate its appealing design, cute color, and lightweight, portable nature, along with reliable connectivity and a good fit. On the other hand, some customers mentioned a low volume limit and a desire for more bass.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 314 Showing 6,261-6,280 of 6,470 reviews
  • Rated 1 out of 5 stars

    Malfunctioning beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been less than a year that I bought them and one side does not longer work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop working after 2 months of usage. Would not connect to device

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was horrible , I see why there was a big discount on them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beat solo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One side stopped working in less than a month. Just horrible

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash - save your money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash stopped charging in less than one month. Amazon headsets are better quality

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hurts my ear really bad Not comfortable and makes your ears sweat

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my daughter for Christmas and one side already stopped playing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working for no reason

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    stopped working within a week. tried everything. the one time i give beats another try it fails me again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy this is a waste of time and the Apple care don’t fix the product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working out of no where not sure what’s wrong

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rating is for purchasing anything at Best Buy. Horrible customer service as usual. Don’t even bother with Geek Squad.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t work as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This head set did not work as expected. Only supported jack

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of my money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are not working anymore Talk sold me refurbish beats smh

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t receive item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t receive item. Called customer service they didn’t help. Now I’m paying for something I didn’t receive.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only a couple of months with and only one side works

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn’t connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work at all tried to link it to my phone and my kids phone and still didn’t work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Damage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a gift for my son, when they came They were broke, they still just sitting here!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stop charging after 2 1/2 months.. waiting on a response from company

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    High Audio Latency and Low Connectivity Range

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high audio latency and disconnect when it's a little distance within the same room.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Just what I was looking for

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome!!!! the sound of these things is great. I have absolutely no complaints. I can work out in them. I can run. I can walk my dogs jogging through the park. The sound is amazing no matter where I am or how loud the background is and they are so comfortable

    I would recommend this to a friend