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Customer Ratings & Reviews

Your price for this item is $143.99
The comparable value price is $199.99

Customer reviews

Rating 4.7 out of 5 stars with 5724 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 271 Showing 5,401-5,420 of 5,724 reviews
  • Rated 3 out of 5 stars

    Basic sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very basic sound quality, but good for money. Nothing special

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Melanie Beats Solo4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Beats products but not this version. The cups are smaller and they stay connected even with the cups closed. I think that feature needs to be updated.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    So disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very disappointed I bought these and then I get to use them for the first two or three weeks and I’ve used them a couple times finally and one side of my headphone will get so low. You almost can’t hear anything coming out and I’m past the exchange Timeframe. I would’ve never thought that I ever had any issues with this and I’ll never he’ll be another year before I can make a purchase for myself.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Beats stopped powering on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats are 6 months old and won’t power on without being on the charger. They haven’t been dropped nor have they sustained any water damage.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dishonesty about shipping date

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the headphones in my cart and all the way up until the last minute, it showed that the order would arrive by 12/24. As soon as I cashed out, the arrival date changed to 12/30. Totally unsatisfied with the dishonesty.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are decent but not great. Would love to have nosise cancelling added to the headphones.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Irish Twins

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery died and need replacement in less than one year

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Blue cute

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these on December 1 as a Christmas gift for my son now they have stopped working wirelessly you have to actually have them plugged in for them to work. There’s no option to return them to the store. You have to reach out to the manufacturer to have them replaced or repairedwhich is very inconvenient tgry aren’t local to me. I wouldn’t recommend these to anyone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good but Uncomfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Sound, but can really hurt your head and be uncomfortable.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Speaker out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for 4 months now speaker doesn’t work in one ear

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re not what I was expecting, 25 they sound a little bit on the week side my earbuds sound way better

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Magic Beans

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not magic beans. I bought these for my wife to encourage her to go to the gym. Headphones still look brand new and have yet to be involved in any workout.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok i guess

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The outside looked good but one side stopped working already and it has not been a month into having them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the gym. but kind of small for my head. But it works enough for me not to use my air pods in the gym

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly worse headphones for the gym. It slips off easily. The sound isn’t even that good. I can still hear others/ noise.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor warranty by Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is more or less for Best Buy themselves. Got these headphones in January, they stopped turning on in August. Tried to take them back since it has been less than one year and BestBuy told me sorry, they distribute so they can't help me. Now, if I paid for more warranty than what beats gives me, they could help. I am done shopping at Best Buy. They wonder why box stores are losing customers. Try service?

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    beats review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service very effective and straight foward product was just a lot flimsier than expected

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wish I didn't get them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are great but my hair gets caught in them every time I take them off so I hate them

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just right

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good while they lasted, broke after 6 months.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beats headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love beats headphone. However these are very heavy on my head. They give me a headache if I wear them for more then 2 hours.

    I would recommend this to a friend