Customer Ratings & Reviews

Ear was not as big as needed for for son! Also can hear sound outside if earb

The headphones stopped working one ear at a time in the 5th month of owning and cherishing them

Hurts my ears sometimes but good headphones overall

One star because I had to overseas customer service, no help !!!This order receives zero stars please do not order I repeat don’t I originally ordered on July 6. I have not received my order yet. All it says in the app is is pending a return will today’s date is August 2, 2025 on the sixth. This would be a month be by your return policies are very horrible. I feel like I’ve been robbed off. I should have had a refund by now!!!!!!!!!

theyre great except only one side plays audio but i love the color !!

Headphones went out to the point they will not connect to my iPhone 16. I called Best Buy to see about replacing them. I was informed there was nothing the could do. I’m highly disappointed because it hasn’t even been a year.

They’re uncomfortable to wear for any longer than 30 min.

Well they are not wireless you have to use cord to run to product you are using

Did not come with charging or aux cord. The description said excellent and came with all items I need to find cord to charge.. so can’t accurately rate

Great headphones, but I wouldn't call this pink. It looks like a off white with a hint of pink kind if color. I returned it an purchased a different color.

Sound quality is okay for the price, lots of noise leakage

These things hurt my ears… super cute but super uncomfortable for me.

Took product up to Best Buy on Decatur for them to give me the run around. Ended up taking product to apple for repair.

Great for kids other than that is not so good!!!!!

Did not like them Gave them awqy t To small should have ordered Bose

Bought this for my daughters Xmas present but had to return due to her complaining that it hurts her ears as u wear it for awhile. I saw some reviews of the uncomfortable ear phone but had to experience it myself ! But the looks of the earphone was cute I was disappointed I had to return it.

I never got my package I called back to you at refund. They can’t give me my refund. I would never shop for Best Buy ever again.

After a year the sound in left head set went out. Does not recommend

Absolutely unacceptable experience. I ordered a pair of headphones and received an EMPTY box - no product inside! I contacted their support immediately with photos and proof, and they still refused to issue a refund or send a replacement. This is not just bad service - this is fraud. Do yourself a favor and stay far away from this store. They take your money and give you nothing in return. Total scam.

On side does not work anymore not to sure why. I know she loved the gift but one side no longer works